Sympoq

Sympoq

Escon ltd
+
+

Related Products

  • Birdeye
    5,194 Ratings
    Visit Website
  • Proton Mail
    108,634 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Captain Compliance
    337 Ratings
    Visit Website
  • Odoo
    1,729 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • GetResponse
    1,801 Ratings
    Visit Website
  • Feroot
    33 Ratings
    Visit Website
  • Reflectiz
    34 Ratings
    Visit Website

About

Bit Assist script is fully optimized. So your application will load super fast and keep customers attention. Bit Assist is GDPR compliant so we guarantee privacy and security for your customers. We respect your users data. We do not track or collect personal data or use cookies. Bit Assist compliant with GDPR. As we respect data law & user data privacy. Through our secured data infrastructure and dedicated features, we guarantee privacy and security for your customers & yours.

About

AI-powered help desk software built to manage and automate customer service and support activities from a single platform. Sympoq transforms customer support from using separate email inboxes to a robust help desk system that keeps customers informed and in control of their issues. The back-end functionalities enable customers and agents to submit and manage requests through a shared email service. When utilized as a front-end support ticketing system, customers and agents are provided access to a personalized portal with enhanced options, and the necessary data to effectively manage issues and tickets in accordance with their respective roles and permissions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for an advanced Live Chat solution

Audience

Startups, IT companies, small & medium enterprizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Supported
Free Trial Not Supported

Pricing

€ 0.00
- Free Plan: € 0 /month with 3 agent seats
- Team Plan: € 49 /month with 5 agent seats
- Premium Plan: € 89 /month with 5 agent seats
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bit Assist
www.bitapps.pro/bit-assist

Company Information

Escon ltd
Founded: 2018
Bosnia & Herzegovina
www.sympoq.com

Alternatives

Alternatives

Text

Text

Text Inc.
Umami

Umami

Umami Web Analytics

Categories

Live Chat Supported

Categories

Customer Service Supported
Help Desk Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Instagram Supported
Integrately Supported
Pabbly Connect Supported
Telegram Supported
WhatsApp Supported
WordPress Supported
Zapier Supported

Integrations

Facebook Not Supported
Facebook Messenger Not Supported
Instagram Not Supported
Integrately Not Supported
Pabbly Connect Not Supported
Telegram Not Supported
WhatsApp Not Supported
WordPress Not Supported
Zapier Not Supported
Claim Bit Assist and update features and information
Claim Bit Assist and update features and information
Claim Sympoq and update features and information
Claim Sympoq and update features and information