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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Increase sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services. Effortlessly personalize your bulk SMS with names or custom fields, compose in 20+ languages, schedule/stagger your sends, add opt-out path and more. Get best-in-class SMS delivery. Automate sending and receiving SMS from any website, CRM, or application. Access SMS APIs with sample codes in 10+ languages including PHP, Java, .NET & more. Easily insert images, videos, PDFs, spreadsheets & more as shortlinks in your bulk SMS campaigns and grab your customers’ attention. Convey more in 160 characters. Let your customers instantly reach you by just texting into your long codes and keywords. Set auto-replies or take the conversation forward on other channels. Measure campaign outreach and effectiveness with real-time SMS delivery reports, and granular click metrics for all weblinks and attachments sent as Textlocal short links.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$3.88 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • Textlocal is leading SMS gateway provider. You can send bulk SMS from web UI, SMS APIs, email to SMS, Excel plugin, WordPress plugin, Magneto extension all with just few clicks. It supports both transactional and promotional routing of SMS.

Cons

  • Textlocal is comprehensive SMS gateway which offers exceptionally low latency with success delivery on higher side.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Textlocal
India
www.textlocal.in/

Alternatives

Alternatives

Authkey

Authkey

Authkey.io

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS API Supported
SMS Gateways Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

KonnectzIT Supported
Quickwork Supported
Shopify Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
Activepieces Supported
Asana Not Supported
BigCommerce Supported
BlueVenn Not Supported
CanopyDeploy Supported
Dropbox Not Supported
Food-Ordering.co.uk Not Supported
Funnelforms Supported
Google Contacts Not Supported
Instagram Not Supported
Microsoft Excel Not Supported
QuickBooks Online Not Supported
Stampede Not Supported
Unbounce Not Supported

Integrations

KonnectzIT Supported
Quickwork Supported
Shopify Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
Activepieces Not Supported
Asana Supported
BigCommerce Not Supported
BlueVenn Supported
CanopyDeploy Not Supported
Dropbox Supported
Food-Ordering.co.uk Supported
Funnelforms Not Supported
Google Contacts Supported
Instagram Supported
Microsoft Excel Supported
QuickBooks Online Supported
Stampede Supported
Unbounce Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Textlocal and update features and information
Claim Textlocal and update features and information