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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

With in-app messaging and collaboration your users can do all their work without ever leaving your app. Users can share, edit and store important documents all in one place. Easily organize your files with clearer communication, reference points, and more complete interactions. Chat in real-time with team members, no matter where they are. Start video chat, share your screens, and collaborate live to increase productivity, all within your existing app. Share updates with your team or with your customers as soon as they log on to your app with pop-up notifications. Communicate and market to your users whenever you need. Create personal tasks, or assign them to team members within the app. Set reminders or deadlines, and prioritize to make sure that everything gets done on time. Allow your users to take notes and make to-do lists in real-time using notes placed directly within your app. Tag teammates and they’ll get notifications and reminders.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Developers and companies seeking a solution to embed collaboration and messaging features in their apps

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Synumatic
United States
synumatic.com

Alternatives

Alternatives

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Amio Supported
BigCommerce Supported
CanopyDeploy Supported
Causal Supported
Courier Supported
Ema Supported
Grok Bot Supported
Integrately Supported
Make Supported
Propstack Supported
Quickwork Supported
Rows Supported
Servme Supported
Stackreaction Supported
Staffcloud Supported
StarfishETL Supported
VEVS Boat Rental Software Supported
VEVS Car Rental Software Supported
Zoho Marketing Automation Supported
validTo Supported

Integrations

Amio Not Supported
BigCommerce Not Supported
CanopyDeploy Not Supported
Causal Not Supported
Courier Not Supported
Ema Not Supported
Grok Bot Not Supported
Integrately Not Supported
Make Not Supported
Propstack Not Supported
Quickwork Not Supported
Rows Not Supported
Servme Not Supported
Stackreaction Not Supported
Staffcloud Not Supported
StarfishETL Not Supported
VEVS Boat Rental Software Not Supported
VEVS Car Rental Software Not Supported
Zoho Marketing Automation Not Supported
validTo Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Synumatic and update features and information
Claim Synumatic and update features and information