BioShareBSI Systems
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RequestorRequestor Technologies
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Related Products
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About
BioShare is a platform that provides a central location for researchers to search available collections and submit requests for specimens and data of interest. BioShare also provides a comprehensive and coordinated site to track the request and approval processes. At BSI Systems, we support data shareability as a means to improve the value and effectiveness of research among laboratories. BioShare is a web-based platform for sharing biospecimens and/or datasets with others in the research community. BioShare provides a central location for researchers to search, submit requests, and track all requestor correspondence. It offers convenient lab sample tracking through a user-friendly interface. Specimen and data request tracking has never been easier. With BioShare’s comprehensive platform, complete tracking from initial request submission to a voting and approval process is now possible. Review, track, and approve requestor inquisitions with an intuitive streamlined process.
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About
Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Laboratories and researchers seeking a solution to search and share biospecimens or datasets with others
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Audience
Companies looking for an adaptable Help desk solution for customer support and internal team requests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$40 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBSI Systems
United States
www.bsisystems.com/bioshare/
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Company InformationRequestor Technologies
Founded: 2013
Czech Republic
www.requestor.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Docusign
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