HCL BigFix

HCL BigFix

HCL Software
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About

HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations in the AI-driven threat era, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. As frontier AI models such as Mythos accelerate vulnerability discovery and compress exploitation timelines, BigFix helps organizations reduce exposure through near real-time remediation, continuous compliance, and intelligent automation. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 165M+ endpoints and 120+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with >99.5% first-pass patch success.

About

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices. With over 1500 ready-to-use driver packs from top manufacturers, SmartDeploy helps streamline your disk cloning for remote and in-house employees.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams

Audience

IT teams that manage 50 to 50,000 Windows machines

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$1020/50 machines
Free, fully-functioning trial is available at the download on our website.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • -Very easy to deploy images across various machines despite hardware differences. -Extremely easy to set up and use. -Driver packs are updated with almost all models. -The cloud deploying option is wonderful. -1 month trial with all features -Customer service and Sales teams are very helpful and supportive.
  • - Easy to learn and use for imaging units. - Cloud integration allows us to image units in the filed, where we could not before. - Application Packs are very handy for rolling out software quickly. - And Platform Packs make sure we have the latest drivers and firmware on a newly imaged unit as well as a unit already deployed.
  • Setup process was very easy and quick. Their site has tons of documentation and videos on how to get the product setup. Smart deploy cut down our imaging and setup times to a fifth of what it was before. Combined with WDS our imaging process from start to finish takes 15 minutes.
  • Driver packs make deployment easy. Single gold image is all that is needed. Easy to customize answer file. Easy to create application packs.
  • • Quick Golden Image Setup • Easy to Deploy local or Remote • No more manual Sysprep • Mgmt. of all machines in once location • Driver Packs deploy with EASE!!!!

Cons

  • -The user interface needs an update I guess. It looks a bit old-fashioned. -Lack of proper documentation. -Deploying your Anti Virus through your golden image is a little bit challenging.
  • - No Single Management console if you have multiple servers as deployment servers (This feature was not available and was disclosed when we purchased). - Also no sync option for when you update an image to push it to a multiple server deployment setup (Really wish this were an option). - Custom Application Packs are a little tricky to build (But can be done). - Not ALL Platform Packs are the latest available drivers and firmware (But for the most part they are).
  • Wish there was a way for multiple admins to be signed into SD at once on the same server.
  • Nothing really. Would like more available pre-packaged apps.
  • • More Built in Application Packs • No Cloud Mgmt. Tool (Hopeful in coming releases)

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

HCL Software
Founded: 1991
India
www.hcl-software.com/bigfix

Company Information

SmartDeploy
Founded: 2008
United States
www.smartdeploy.com

Alternatives

Alternatives

smartImager

smartImager

Sircks
KACE by Quest

KACE by Quest

Quest Software

Categories

Categories

Disk Imaging Features

Backup Scheduling Not Supported
Bare-Metal Restore Not Supported
Compression Not Supported
Differential Backup Not Supported
Disk Cloning Supported
Encryption Not Supported
Image Deployment Supported
Incremental Backup Not Supported
Web Access / Restoration Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Integrations

Airlock Digital Supported
Axonius Supported
Box Not Supported
Check Point Exposure Management Supported
Cynerio Supported
Dropbox Not Supported
Google Drive Not Supported
HCL BigFix AEX Supported
HCL BigFix Cloud Lifecycle Management Supported
HCL BigFix Service Management Supported
HCL MyXalytics Supported
HCL iAutomate Supported
IBM QRadar SIEM Supported
Licenseware Supported
Medigate Supported
Microsoft OneDrive Not Supported
NorthStar Navigator Supported
Notus Supported
Panaseer Supported
ServiceNow Supported

Integrations

Airlock Digital Not Supported
Axonius Not Supported
Box Supported
Check Point Exposure Management Not Supported
Cynerio Not Supported
Dropbox Supported
Google Drive Supported
HCL BigFix AEX Not Supported
HCL BigFix Cloud Lifecycle Management Not Supported
HCL BigFix Service Management Not Supported
HCL MyXalytics Not Supported
HCL iAutomate Not Supported
IBM QRadar SIEM Not Supported
Licenseware Not Supported
Medigate Not Supported
Microsoft OneDrive Supported
NorthStar Navigator Not Supported
Notus Not Supported
Panaseer Not Supported
ServiceNow Not Supported
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