Related Products
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About
Bevatel is the leading company to provide integrated cloud solutions and high-quality services with professional experts and specialists and at the best prices in Saudi Arabia. Bevatel was established in 2006 with commercial registered number 1010456255 and license for contact center with number ( 42-13-192 ) in Jeddah, Saudi Arabia. And it has succeeded in helping many Saudi companies to develop their contact centers.
For more than 15 years, Bevatel has succeeded in occupying a pioneer rank in advanced communications by its professional solutions for contact centers, customer service, call centers systems, and management. All these services have enabled Bevatel to be the leading company in contact center services not only in Saudi Arabia but in the Middle East generally.
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About
The first Arabic-native AI agent integrated into the region’s leading customer service software.
Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances.
Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more.
Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home.
By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Companies in the GCC, Middle East, Egypt that need a cloud PBX and CRM solution
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Audience
Businesses wanting a tool to improve customer experience and boost revenue
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingPricing Built for Flexibility, Scale, and Economy. Subscription-based pricing model.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBevatel
Saudi Arabia
bevatel.com
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Company InformationMaqsam
Founded: 2019
Saudi Arabia
maqsam.com
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Alternatives |
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Categories |
Categories |
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Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
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Integrations
Salesforce
Supported
Zoho CRM
Supported
Asterisk
Supported
Calendly
Supported
Fin
Not Supported
Freshdesk
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Intercom
Not Supported
Pipedrive
Not Supported
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Integrations
Salesforce
Supported
Zoho CRM
Supported
Asterisk
Not Supported
Calendly
Not Supported
Fin
Supported
Freshdesk
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Intercom
Supported
Pipedrive
Supported
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