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About

BetterCommerce is a revolutionary commerce stack that redefines mid-market commerce with its advanced and flexible APIs. With a suite of composable modules, including Product Information Management (PIM), eCommerce, Content Management System (CMS), Order Management System (OMS), Analytics, and Customer Engagement (Engage), BetterCommerce provides end-to-end ecommerce solutions that empower hyper-scaling brands to thrive in a highly competitive market. Our API-first approach allows seamless integration with your current tech stack, eliminating the need for complex third-party integrations. Whether you choose to implement individual modules or leverage the entire stack, BetterCommerce adapts to your unique business needs.

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-Market Retailers & above

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£1000/month
Multiple options - Based on Modules, GMV Tier, Order Volume
Free Version Not Supported
Free Trial Supported

Pricing

Contact us for pricing details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • (1) It has a full suite of commerce products, (2) customer support is excellent, (3) the performance & scalability of the core platform is great.
  • - Commerce Layer - Headless CMS - OMS The overall DX (Developer Experience) is amazing and the support is exceptional.

Cons

  • (1) The product being vast at times we've faced some regression issues, (2) some of the Indian use cases are not addressed - but they're building very fast.
  • No Serious Cons so far, analytics cab be improved.

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BetterCommerce
Founded: 2015
United Kingdom
www.bettercommerce.io

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

Woopra

Woopra

Appier
Optimizely One

Optimizely One

Optimizely

Categories

Categories

Headless eCommerce Features

API Supported
Content Management Supported
Conversion Tracking Supported
Customer Touchpoints Supported
Integrated Development Environment (IDE) Supported
Inventory Optimization Supported
Web/Mobile App Development Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Not Supported
Product Recommendations Not Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Signup Forms & Popups Not Supported
SMS Marketing Not Supported
Social Marketing Not Supported
Triggered Emails Not Supported
Website Visitor Tracking Not Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Product Analytics Features

Attribution Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Supported
Touchpoint Analytics Not Supported
User Segmentation Supported

Integrations

Amazon Supported
ClickPost Supported
Experian Email Verification Supported
Facebook Supported
Feefo Supported
Flipkart Supported
Givex Supported
Google Analytics Supported
Increff Omni WMS Supported
Instagram Supported
Klarna Supported
Klaviyo Supported
Mailchimp Supported
Microsoft Power BI Supported
Ometria Supported
PayPal Supported
Unicommerce Supported
Worldpay Supported
X (Twitter) Supported
Xero Supported

Integrations

Amazon Not Supported
ClickPost Not Supported
Experian Email Verification Not Supported
Facebook Not Supported
Feefo Not Supported
Flipkart Not Supported
Givex Not Supported
Google Analytics Not Supported
Increff Omni WMS Not Supported
Instagram Not Supported
Klarna Not Supported
Klaviyo Not Supported
Mailchimp Not Supported
Microsoft Power BI Not Supported
Ometria Not Supported
PayPal Not Supported
Unicommerce Not Supported
Worldpay Not Supported
X (Twitter) Not Supported
Xero Not Supported
Claim BetterCommerce and update features and information
Claim BetterCommerce and update features and information
Claim Revuze and update features and information
Claim Revuze and update features and information