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About

You can program Belva to initiate outbound calls with any objective, intent, or script that you specify. Want to book a doctor's appointment or restaurant reservation? Order food for delivery? Check your account balance. The possibilities are endless. Belva will follow your custom script and conversation flows to accomplish nearly any calling objective. One of Belva's key features is her ability to seamlessly navigate phone menus, including waiting on hold when needed. When she encounters a hold message or music, Belva will patiently remain on the line until a human representative becomes available. She can wait through multiple cycles of menus, prompts, and hold times to ensure she reaches the right department or person. This saves you time and frustration. Belva has robust memory and recall abilities to retain pertinent details throughout a call.

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Institutions in need of an AI Tool that helps initiate outbound calls

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Belva
www.belva.ai/

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives

Categories

Categories

Integrations

Google Cloud Platform

Integrations

Google Cloud Platform
Claim Belva and update features and information
Claim Belva and update features and information
Claim Zo by Zocdoc and update features and information
Claim Zo by Zocdoc and update features and information