BellDesk AI72Knots.AI LLC
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vFound Lost & FoundvFound
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Related Products
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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About
vFound is browser-based front desk software for hotels, universities, offices, venues and events. Five products share one workspace: Lost & Found gives every venue a branded, photo-led guest website with private claims; Parcels logs deliveries and collection; Checkroom issues digital QR tickets for coats, bags and luggage; Equipment manages reservations, loans and returns; Visitors records arrivals and notifies hosts. vFound AI drafts records from photos and labels, suggests likely matches, translates messages and helps staff check claims. People remain in control: AI never identifies people or decides ownership. Teams use phone cameras with nothing to install, unlimited staff and records, audit history, signed handovers, reports, CSV exports, twelve guest languages, Slack, Microsoft Teams and Google Chat alerts, a REST API and signed webhooks. Each product is priced per venue and billed yearly. Selected products share a 14-day free trial; a valid card is required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Audience
Hotels, universities, offices, venues, events, transport operators, museums, stadiums, casinos, gyms, restaurants and other organizations with a front desk.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Pricing
US$504/year per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Company InformationvFound
Founded: 2019
Canada
vfound.io
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Alternatives |
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Categories |
Categories |
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Lost and Found Features
Access Control
Supported
Automatic Matching
Supported
Category Management
Supported
Claims Management
Supported
Cross-Database Search
Not Supported
Document Management
Not Supported
Historical Reporting
Supported
Image Recognition
Supported
Inventory Management
Supported
Self Service Portal
Supported
Shipping Management
Not Supported
Unclaimed Items Management
Supported
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Integrations
Google Chat
Not Supported
Microsoft Teams
Not Supported
Slack
Not Supported
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Integrations
Google Chat
Supported
Microsoft Teams
Supported
Slack
Supported
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