BelSmart

BelSmart

Beltalk Solutions
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About

Belsmart is a cloud-based outbound dialer platform designed for sales teams, lead generation agencies, and call centers. The software includes Manual, Preview, Power, and Parallel dialing modes that can be switched by campaign from a single account. It provides CRM integrations with platforms such as HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, LeadSquared, and Bitrix24, along with Zapier, webhooks, Google Sheets, and REST API connectivity. Belsmart also includes TCPA-oriented compliance controls, DNC scrubbing, consent logging, call recording, caller ID management, and abandoned-call rate controls. Additional capabilities include AI answering machine detection, lead management, real-time monitoring, transcription, local presence dialing, smart lead recycling, and multi-tenant or white-label deployment. Belsmart is designed for organizations that want to increase outbound calling efficiency while centralizing dialing, compliance, CRM synchronization, and campaign management.

About

My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Outbound sales teams, SDR organizations, lead generation agencies, BPOs, call centers, insurance and financial services firms, and other businesses that need scalable dialing, CRM integration, and compliance-focused calling workflows

Audience

SMB

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$15/user/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$65.00/month/user
Basic agent All-In price is $65.00/month/user. If you need a more robust solution with more than a 1:1 agent:line ratio, please give us a call and we can build a custom quote for you.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Beltalk Solutions
Founded: 2013
belsmart.io

Company Information

My Call Cloud
Founded: 2011
United States
mycallcloud.com

Alternatives

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Auto Dialer Supported
Parallel Dialers Supported
Power Dialers Supported
Sales Dialers Supported

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported
Telemarketing Supported
Telephony Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Telemarketing Features

Auto Dialer Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Call Scripting Supported
CRM Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Lead Distribution Supported
Outbound Call Center Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

Contact Center Compliance Not Supported
Formsite Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Sugar Sell Not Supported
Twilio Not Supported
Vtiger CRM Not Supported
Vtiger Help Desk Not Supported
Wincollect Not Supported
Zendesk Not Supported
Zoiper Not Supported

Integrations

Contact Center Compliance Supported
Formsite Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
Salesforce Supported
ServiceNow Supported
Sugar Sell Supported
Twilio Supported
Vtiger CRM Supported
Vtiger Help Desk Supported
Wincollect Supported
Zendesk Supported
Zoiper Supported
Claim BelSmart and update features and information
Claim BelSmart and update features and information
Claim My Call Cloud and update features and information
Claim My Call Cloud and update features and information