Be SafeBe Safe - Work Alone Monitoring
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ObserveCTICacti
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Related Products
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About
Be Safe - Work Alone Monitoring is a lone-worker safety platform for organizations with employees working alone, remotely, after hours, in the field, or in higher-risk public-facing roles. It combines configurable worker check-ins, real-time GPS location visibility, panic and missed-check-in alerts, escalation workflows, supervisor dashboards, reporting, audit-ready activity logs, and optional 24/7 human monitoring. Supervisors can see worker status, location history, exceptions, and escalation activity while workers complete simple, non-intrusive check-ins from iPhone, iPad, Android, or the web. Be Safe supports remote and low-connectivity operations through satellite-enabled workflows and can integrate gas-detection alerts and readings. It helps safety and operations teams replace manual spreadsheets, informal text chains, and supervisor-dependent monitoring with a consistent, documented response process.
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About
ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Safety, operations, HR, and field-service teams protecting lone, remote, mobile, after-hours, or public-facing workers in oil and gas, energy, utilities, municipalities, construction, transportation, environmental services, healthcare, home care, social services, inspections, property management, and other higher-risk industries.
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Audience
Call centers and contact centers looking for a Telephony solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$29.99/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBe Safe - Work Alone Monitoring
Founded: 2022
Canada
be-safe.ca
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Company InformationCacti
www.cacticom.com
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
No info available.
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Integrations
No info available.
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