BatchDialer

BatchDialer

BatchService
SmartDial

SmartDial

Enghouse Interactive
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+

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About

BatchDialer is a powerful and comprehensive outbound dialer solution designed to drive efficiency and productivity for businesses. With features such as multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer empowers sales, marketing, and BPO teams to effectively reach their target audience and achieve their goals. The unique offerings of BatchDialer, such as phone number reputation monitoring, rapid fire dialing mode, property details in-view, and included phone numbers, provide businesses with a competitive edge. By streamlining campaign management, ensuring compliance with regulations, and providing valuable insights and tools, BatchDialer enables businesses to optimize their telecommunications efforts, maximize productivity, and drive meaningful connections with customers.

About

Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in search of a cloud-based phone dialer platform to increase sales and improve productivity

Audience

Companies of all sizes interested in a powerful outbound dialer

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$118 per month
BatchDialer offers competitive pricing for teams of all sizes, making it accessible for businesses of any scale. Our user-friendly interface allows for easy implementation and customization, ensuring that BatchDialer can meet the specific needs of each organization. With our cloud-based platform, there is no need to invest in expensive equipment or phone lines, saving time and resources.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BatchService
Founded: 2018
United States
batchdialer.com

Company Information

Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial

Alternatives

Alternatives

SpitFire

SpitFire

OPC Marketing
SpitFire

SpitFire

OPC Marketing
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
BatchDialer

BatchDialer

BatchService
Voicent Predictive Dialer

Voicent Predictive Dialer

Voicent Communications
PIMS Dialer

PIMS Dialer

Pimsware

Categories

Predictive Dialer Supported

Categories

Debt Collection Supported
Predictive Dialer Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Not Supported
Lead Capture Supported
Lead Management Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Supported
Automated Notices Not Supported
Callback Scheduling Supported
Client Management Not Supported
Commission Management Not Supported
Compliance Management Not Supported
Contact Management Not Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Not Supported

Integrations

ActiveCampaign Supported
BatchLeads Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Left Main Supported
Mailchimp Supported
Podio Supported
Slack Supported
Zoho CRM Supported

Integrations

ActiveCampaign Not Supported
BatchLeads Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Left Main Not Supported
Mailchimp Not Supported
Podio Not Supported
Slack Not Supported
Zoho CRM Not Supported
Claim BatchDialer and update features and information
Claim BatchDialer and update features and information
Claim SmartDial and update features and information
Claim SmartDial and update features and information