Barracuda RMMBarracuda
|
GenticFlowGenticFlow Ltd.
|
|||||
Related Products
|
||||||
About
Deliver high-quality remote security and support services. Create standardized service offerings with improving customers’ security posture in mind. As the first RMM tool with a built-in security assessment tool, MSPs can easily assess customer’s network and recommend services that are suitable for their customer. Monitor and manage all customers’ networks from a centralized dashboard. Schedule and automate routine tasks, remediate issues with over 200 pre-built scripts, and deliver multi-layered security services seamlessly. Promptly resolve customer issues with our free remote IT support tool, while tracking activities through the PSA ticketing tool of your choice. Comprehensive, brandable reports enable MSPs to easily demonstrate value to customers.
|
About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
MSPs and IT Professionals
|
Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationBarracuda
Founded: 2003
United States
barracudamsp.com/product-details/barracuda-rmm-remote-monitoring-management/
|
Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
|
||||||
Integrations
Autotask PSA
Not Supported
Bitdefender GravityZone
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Jira Service Management
Not Supported
Microsoft Entra ID
Not Supported
Model Context Protocol (MCP)
Not Supported
Okta
Not Supported
|
Integrations
Autotask PSA
Supported
Bitdefender GravityZone
Supported
Freshdesk
Supported
Freshservice
Supported
Google Workspace
Supported
HaloPSA
Supported
Jira Service Management
Supported
Microsoft Entra ID
Supported
Model Context Protocol (MCP)
Supported
Okta
Supported
|
|||||
|
|
|