Barracuda RMM

Barracuda RMM

Barracuda
Cruz RMM

Cruz RMM

Dorado Software
+
+

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About

Deliver high-quality remote security and support services. Create standardized service offerings with improving customers’ security posture in mind. As the first RMM tool with a built-in security assessment tool, MSPs can easily assess customer’s network and recommend services that are suitable for their customer. Monitor and manage all customers’ networks from a centralized dashboard. Schedule and automate routine tasks, remediate issues with over 200 pre-built scripts, and deliver multi-layered security services seamlessly. Promptly resolve customer issues with our free remote IT support tool, while tracking activities through the PSA ticketing tool of your choice. Comprehensive, brandable reports enable MSPs to easily demonstrate value to customers.

About

Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs and IT Professionals

Audience

Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Barracuda
Founded: 2003
United States
barracudamsp.com/product-details/barracuda-rmm-remote-monitoring-management/

Company Information

Dorado Software
Founded: 1999
United States
resources.doradosoftware.com/cruz-rmm

Alternatives

Alternatives

MSP360 RMM

MSP360 RMM

MSP360
MSP360 RMM

MSP360 RMM

MSP360
Cruz Wireless Controller

Cruz Wireless Controller

Dorado Software
AdRem NetCrunch

AdRem NetCrunch

AdRem Software

Categories

RMM Supported

Categories

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Not Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

Integrations

Cruz Fabric Controller Not Supported
Cruz IoT Device Director Not Supported
Cruz Operations Center (CruzOC) Not Supported
Cruz Software Lifecycle Orchestrator Not Supported
Cruz Wireless Controller Not Supported
CruzLog Not Supported
CruzNow Not Supported
Teamstack Supported

Integrations

Cruz Fabric Controller Supported
Cruz IoT Device Director Supported
Cruz Operations Center (CruzOC) Supported
Cruz Software Lifecycle Orchestrator Supported
Cruz Wireless Controller Supported
CruzLog Supported
CruzNow Supported
Teamstack Not Supported
Claim Barracuda RMM and update features and information
Claim Barracuda RMM and update features and information
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Claim Cruz RMM and update features and information