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About

​Backsy.ai is an AI-powered feedback analysis platform that transforms raw customer feedback into actionable insights. It allows users to effortlessly collect anonymous feedback through text or voice inputs, which the AI then analyzes to highlight areas for improvement. It filters out spam and irrelevant data, ensuring that only genuine feedback is considered. Key features include instant analysis and summarization of feedback, trend charting to monitor product improvements over time, and the ability to incentivize customers for their feedback. Backsy.ai also enables users to showcase their product or service by turning insights into social proof, thereby building trust and increasing sales. It offers a no-commitment free plan with unlimited feedback and products, as well as tiered pricing options for different business sizes and needs. By simplifying the feedback collection and analysis process, Backsy.ai empowers businesses to make data-driven decisions.

About

ShipLog is a hosted customer-feedback and release-communication tool for solo SaaS founders and small product teams. It provides a public feedback board where users can submit feature requests and vote, with status filters and optional moderation. Teams can publish a public changelog with Markdown, update categories and an RSS feed, then close the loop by changing request statuses as work ships. An embeddable JavaScript widget lets users submit feedback or browse updates inside an app; optional verified-user voting connects feedback to signed-in users. ShipLog also provides a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can use to search and summarize feedback, update item statuses, and draft or publish changelog entries. A free plan supports up to 10 feedback items and 10 changelog entries; the paid plan removes the item cap and branding for projects that need more capacity.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers searching for a solution to collect and analyze anonymous feedback, providing clear insights for continuous improvement

Audience

Small SaaS teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Backsy.ai
United States
www.backsy.ai/

Company Information

ShipLog
Canada
shiplog.ca

Alternatives

Alternatives

Hello Customer

Hello Customer

Insider Metrics
Zence Feedback

Zence Feedback

Easyrewardz

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Integrations

Model Context Protocol (MCP) Not Supported

Integrations

Model Context Protocol (MCP) Supported
Claim Backsy.ai and update features and information
Claim Backsy.ai and update features and information
Claim ShipLog and update features and information
Claim ShipLog and update features and information