Backlog

Backlog

Nulab
YouTrack

YouTrack

JetBrains
+
+

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About

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps.

About

YouTrack is a project management tool by JetBrains. It is designed to adapt to your business processes and serve as a universal platform for managing projects, tracking daily tasks, maintaining a knowledge base, and working with reports and dashboards. An all-in-one project management tool. Project management and task tracking. Built-in internal or public Knowledge Base. Real-time Agile Boards. Multiple reports and shareable Dashboards. Interactive Gantt charts for managing the entire project timeline. Task management for all your teams. Interface options. YouTrack Lite is optimized for non-technical projects, with a streamlined, customizable interface for working with tasks. YouTrack Classic provides extensive keyboard support, making it easy to create, edit, and navigate between issues. Intuitive, query-based smart search with autocomplete. Commands to quickly execute batch operations. Autosaving issue drafts. Editor with annotations for attached image.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Backlog is available for businesses of all sizes-- from startups to Fortune 500 companies.

Audience

Developer teams, Marketing, QA and Support, Product management, Designers, Operations and Legal teams

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35/month
Starter - $35/month
Standard - $100/month
Premium - $175/month
Free Version Supported
Free Trial Supported

Pricing

$3.67 or less per user/month
Free plan for up to 10 users is available
for YouTrack Cloud and Server.
Unlimited functionality.
Cloud comes with 30 GB of storage.
Full technical support.

Trial
Cloud:
free 14-day trial for up to 200 users.
Server:
free 60-day trial for 10,000 users.

Paid plans
Cloud:
For 11+ users.
From $4.40 or less per user/month
with monthly subscription.
From $3.67 or less per user/month
with annual subscription.
Unlimited functionality.
3 GB storage per user.

Server:
Minimum price is $600 for 15 users.
The price for 500 users is $12,000.
All licenses are perpetual and include
1 year of upgrade subscription and
support.
Upgrade and support
subscription renewal in subsequent years
is 50% of the new license price.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • After the implementation of Backlog too in our workplace, we got more focused and had more visibility on tasks. Gantt chart is available. Easy to onboard, no training required. Monitoring of current progress of projects.
  • Backlog is an intuitive cloud-based platform to economically manage and strategic plan for projects. My favorite thing about Backlog is its Ui and best view for project tracking. It gives every small to big info about projects and its updates to check the status from any place.
  • This software's user interface is awesome and easily navigable. The Gantt charts are robust. Some Pros are, Easy to Plan and track the projects, business assets and file are well integrated, mobile app (android/ios) is useful.
  • Backlog is a great team collaboration tool to increase employee and team productivity. It offers easy to manage the project with an intuitive dashboard to view every action on a single screen.

Cons

  • No automation. Also, it has limited integration options.
  • The card view in the project has a bad interface.
  • Sometimes it fails to add files in the assets section.
  • It worked great for me. Nothing to share about cons.

Pros & Cons from Real Users

Pros

  • This TT System is very easy to use across multiple departments. I like the automatic email feature for updating the status. Saves a lot of time and energy not having to double my notes on tickets.

Cons

  • Nothing really stands out as a con for me as far as using this. If I had to list one I would prefer a locally installed application to a web based system.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Nulab
Founded: 2004
United States
nulab.com

Company Information

JetBrains
Founded: 2000
Czech Republic
www.jetbrains.com/youtrack/

Alternatives

Alternatives

BugHerd

BugHerd

Splitrock Studio Pty Ltd.
Jira

Jira

Atlassian
JetBrains Hub

JetBrains Hub

JetBrains

Categories

Bug Tracking Supported
Collaboration Supported
Diagram Supported
Gantt Chart Supported
Issue Tracking Supported
Kanban Supported
Project Management Supported
Remote Work Supported
Task Management Supported
Version Control Supported
Work Management Supported

Categories

Bug Tracking Supported
Project Management Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

IT Project Management Features

Bug Tracking Supported
Issue Management Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Not Supported
Prioritization Supported
Product Roadmapping Supported
Requirements Management Not Supported
Resource Management Not Supported
Status Tracking Supported
Supports Agile Supported
Supports Scrum Not Supported
Task Management Supported
Testing / QA Management Supported
Time & Expense Tracking Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Not Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Not Supported
Scheduling Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Not Supported
Document Management Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Jira Work Management Supported
Rambox Supported
Slack Supported
TestLodge Supported
Akitra Andromeda Not Supported
Allure TestOps Not Supported
BugIt Not Supported
CodeStream Not Supported
GitHub Not Supported
Gitea Not Supported
Google Calendar Supported
Jenkins Supported
JetBrains Hub Not Supported
Josys Supported
LT Browser Not Supported
Pipedream Supported
Roadmark Not Supported
Ubertesters Not Supported
VCS HR Not Supported
storywise Not Supported

Integrations

Jira Work Management Supported
Rambox Supported
Slack Supported
TestLodge Supported
Akitra Andromeda Supported
Allure TestOps Supported
BugIt Supported
CodeStream Supported
GitHub Supported
Gitea Supported
Google Calendar Not Supported
Jenkins Not Supported
JetBrains Hub Supported
Josys Not Supported
LT Browser Supported
Pipedream Not Supported
Roadmark Supported
Ubertesters Supported
VCS HR Supported
storywise Supported
Claim Backlog and update features and information
Claim Backlog and update features and information
Claim YouTrack and update features and information
Claim YouTrack and update features and information