Backdrop CMSBackdrop
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HelpOnClick Live ChatHelpOnClick
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Related Products
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About
Backdrop is a free and open-source content management system that helps you build modern, comprehensive websites for businesses and non-profits. More than 70 Drupal modules have been merged into the Backdrop core. Of the top 100 Drupal 7 modules, 96 of them are ready for Backdrop CMS. More than 750 modules, themes, and layouts are available for Backdrop CMS. Backdrop has a built-in upgrade path from Drupal 7. Backdrop is a great alternative for people with Drupal experience because it is so similar to Drupal, and it includes numerous usability improvements and new features. Backdrop is lean and mean. With a commitment to performance, you can expect to see continued improvements in each version. Watch your pages fly! Browse and install add-ons directly from your own website. No need to scour the internet for available modules, themes, and layouts. Every Backdrop site is always responsive. Visitors enjoy a great mobile experience, and administrators can create and edit content.
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About
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone in need of a solution to build modern, comprehensive websites for businesses and non-profits
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Audience
HelpOnClick Live Chat supports small and medium-sized businesses across the world. The solution can be implemented on any website and localized to over 20 languages.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
$12.00/month/user
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBackdrop
Founded: 2013
United States
backdropcms.org
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Company InformationHelpOnClick
Founded: 2004
United States
www.helponclick.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
CS-Cart Multi-Vendor
CS-Cart Store Builder
Drupal
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
MariaDB
Mojo Helpdesk
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Integrations
CS-Cart Multi-Vendor
CS-Cart Store Builder
Drupal
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
MariaDB
Mojo Helpdesk
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