vBrowseVizolution
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Related Products
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About
Backbase offers a new generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers.
We offer banks the opportunity to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. How? By enabling banks to gradually replace or decompose disparate legacy systems and construct a modern customer engagement orchestration architecture around them. This allows banks to prioritize essential customer journeys across all touchpoints while eliminating silos and empowering customers and front-office employees.
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About
Online journeys can break when customers aren’t able to resolve queries or difficulties independently, forcing the journey to break by escalating to assisted channels, or abandoning their journey all together. Breaks make the experience frustrating for your customer, who has to manually join up steps and channels to achieve the outcome they want. Breaks are also inefficient for your business, causing lost sales, inflated costs, rushed compliance processes and erosion of your brand position over time. vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process. The result is an effortless journey within the customers channel of choice, combining the high touch support of face-to-face, with the costs and convenience of digital.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banks
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Audience
Co-browsing solution for companies looking to implement remote support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBackbase
Founded: 2003
Netherlands
www.backbase.com
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Company InformationVizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vbrowse/
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Categories |
Categories |
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Mobile Banking Features
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Online Banking Features
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
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Integrations
Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu
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Integrations
Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu
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