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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

MSPs, IT Teams, System Integrators, Security Professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact BackBox for pricing.
Free Version
Free Trial

Pricing

Domotz provides flexible pricing options for MSPs, Integrators, and IT Departments. Whether overseeing a small setup or a complex infrastructure, our robust features enable IT teams to monitor anything from anywhere.

Get in touch with Sales to know more.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Pros & Cons from Real Users

Pros

  • Domotz excels in onboarding. You can go from installation to full network scan within minutes. The agent can be deployed on various platforms (Windows, Linux, Raspberry Pi, NAS devices), and its plug-and-play nature means minimal configuration is required. 2. Clean UI: The user interface is modern, uncluttered, and responsive. Navigation is straightforward, with well-labeled menus and real-time dashboards. Devices are auto-discovered and categorized neatly, making it easy to locate and manage endpoints. 3. Mobile Access: Domotz's mobile app (iOS and Android) mirrors the web interface’s usability. You can perform essential tasks like rebooting devices, checking performance, or receiving alerts from anywhere, making remote management seamless.
  • Incredible product, device simple to install, One place to see all my managed systems, Used daily for monitoring, deployed in seconds, customer service response was faster than expected and answer was actually understandable. Thanks again Domotz!
  • As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage. We monitor Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask.
  • The simplest implementation I've seen. User-friendly and intuitive interface. Excellent functionality for network monitoring and control. The best support I've worked with
  • Domotz helps me to instantly identify when a new device has joined my network. Equally importantly, it notifies me if an existing device drops off, which helps me identify potential network issues.

Cons

  • There are some simple features that should be implemented already , such as devices grouped by or TAG According the customer service these features will be deployed in September
  • I wish I started using this product sooner in my workplace.
  • When we had setup issues, the team was able to connect with us and resolve any issues.
  • All is fine. I can't even minimally note anything.
  • Multiple NIC devices like NAS units are a bit more challenging to configure. But otherwise, it is simple!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

Domotz
Founded: 2015
United States
www.domotz.com

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

Auvik

Auvik

Auvik Networks
Paessler PRTG

Paessler PRTG

Paessler GmbH
NMIS

NMIS

FirstWave

Categories

Categories

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Automation Features

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Network Mapping Features

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting Features

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Integrations

MySQL
VMware ESXi
pfSense
AlgoSec
AppWall
Arista Converged Cloud Fabric
Axonius
Ciena Manage, Control and Plan (MCP)
Clearswift Secure Email Gateway
CloudRadial
FireMon
Gigamon
Hudu
IT Portal
Microsoft Teams
Network Glue
Radware Alteon
Radware DefensePro
Strategy Overview
UNIFI

Integrations

MySQL
VMware ESXi
pfSense
AlgoSec
AppWall
Arista Converged Cloud Fabric
Axonius
Ciena Manage, Control and Plan (MCP)
Clearswift Secure Email Gateway
CloudRadial
FireMon
Gigamon
Hudu
IT Portal
Microsoft Teams
Network Glue
Radware Alteon
Radware DefensePro
Strategy Overview
UNIFI
Claim BackBox and update features and information
Claim BackBox and update features and information
Claim Domotz and update features and information
Claim Domotz and update features and information