BUGtrack

BUGtrack

ForeSoft
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About

Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Manage hundreds of projects in multiple locations OR just a few. Create global teams and talk in local languages. Import email messages and have them automatically converted into trackable records. Our products serve the wide range of businesses, from small and medium-sized companies to big corporations with different types of activity, revenue scale and development level. ForeSoft provides integrated online solutions for the most effective organizing, storing, quick sharing and functionality of data. Import email messages and have them automatically converted into trackable records. Manage hundreds of projects in multiple locations OR just a few! Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Make informed decisions and minimize problems and errors.

About

Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task. Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away. From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for a web-based bug tracking, issue tracking and project management solution

Audience

Companies that need an IT helpdesk task management, ticketing and knowledgebase.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ForeSoft
India
www.bugtrack.net

Company Information

Vertask
Founded: 2020
United States
vertask.com

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Track-It!

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Categories

Categories

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Project Tracking Features

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Integrations

Teamstack
Zapier

Integrations

Teamstack
Zapier
Claim BUGtrack and update features and information
Claim BUGtrack and update features and information
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