BPACRM365 vs. Quiq Comparison


BPACRM365 BPA Solutions	Quiq	+	+
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About Small and mid-sized businesses don’t have the resources for complex and expensive CRM software solutions. BPACRM365 is a modern app for CRM and project management to run in your secure and robust Office 365 cloud, leveraging technologies for instant discussions and video conferencing (Teams), collaboration (SharePoint), process automation, reporting, and more. No need to connect to a third-party system, users will love using their CRM app on any device (phone, tablet, PC), anywhere, with their favorite tools like Teams or SharePoint. Go a step further with BPACRM365 and provide an ultimate experience to your sales and service teams, and achieve more by exploring new technology areas. Unlike third-party CRM systems, BPACRM365 is built on the Microsoft tools used by your sales persons, maximizing user experience. Boost productivity by running the app on Microsoft Teams, take faster decisions with instant discussions and access CRM content while chatting.	About Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies and businesses seeking a modern CRM and project management solution	Audience Serving consumer-oriented brands with a large number of customer conversations to meet the demands of on-the-go consumers. Clients span retail, travel, gaming, online services, higher ed, and fin serv
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $250 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information BPA Solutions www.bpa-solutions.net/software/office365-crm-app/	Company Information Quiq Founded: 2015 United States quiq.com
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Categories CRM	Categories Chatbot Cloud Communication Platform Conversational AI Conversational Commerce Conversational Marketing Conversational Support Customer Experience Customer Service Live Chat SMS Marketing
Show More Features CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management	Show More Features Conversational Marketing Features Appointment Scheduling Audience Segmentation Chatbot Email Automation Group Messaging Human Handover Lead Distribution Lead Qualification Mobile Messaging Multi-Channel Communication Product Recommendations Video Chat Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations Apple Business Chat Facebook Messenger Google Business Messages Kik NetSuite Operata Oracle Service Salesforce Shopify Topbox X (Twitter) Zendesk Show More Integrations	Integrations Apple Business Chat Facebook Messenger Google Business Messages Kik NetSuite Operata Oracle Service Salesforce Shopify Topbox X (Twitter) Zendesk Show More Integrations View All 13 Integrations
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