CV Helpdesk
CV Helpdesk is a modern Help Desk and Ticket Management System built natively for Microsoft 365 and SharePoint. Single-tenant, GDPR-compliant solution running entirely within your own Microsoft 365 environment, with no shared infrastructure or third-party data storage.
Emails sent to a shared mailbox are automatically converted into tickets, capturing sender, subject, body, and attachments - no manual entry needed. Automated routing, SLA tracking, and real-time dashboards replace scattered inboxes and spreadsheets with one structured employee support portal.
Built only for Microsoft365 - no new platform, no steep learning curve, full data control using the SharePoint governance tools you already trust.
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SP IT Helpdesk
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.
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Barracuda Cloud-to-Cloud Backup
Find and recover the exact data you want quickly and easily with a newly redesigned user interface that is accessible from anywhere with an internet connection. Microsoft recommends that you use third-party backup for your Office 365 data. Barracuda Cloud-to-Cloud Backup offers fast backups, highly granular restore capabilities, and unmatched ease of use. Back up all your Teams, Exchange, SharePoint, and OneDrive data, and choose full or granular restore depending on your specific needs. Your Office 365 data is already in the cloud, saving secure, encrypted backups in the same network means better performance and instant scalability. Barracuda Cloud-to-Cloud Backup gives you the flexibility to restore Teams, Exchange, SharePoint, and OneDrive data either fully or with highly granular detail. Full SharePoint support means you can backup and restore everything in SharePoint including different site templates, custom lists, permissions, and metadata.
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Microsoft Teams
Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.
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