BOOXBoox
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MOON ChatTHE MOON Agency
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Related Products
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About
BOOX: FAQ Popup is a Shopify app that displays product-page FAQs to help shoppers get answers while deciding whether to buy. It uses AI to draft questions and answers from product information and store policies, which merchants can edit. Merchants can choose popup triggers and customize its appearance, including colors, fonts, and icons; a compact option opens only when shoppers click it. The app reports answer and sales activity by product, helping merchants see which answers are associated with purchases and which questions remain unanswered. BOOX is designed for Shopify merchants who want to add product-specific answers without coding. A free plan is available, and a paid plan adds unlimited answers.
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About
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify store owners whose shoppers hesitate on product pages.
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Audience
Online stores and business websites that want an AI assistant answering customers from their real catalog and pages
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Version
Supported
Free Trial
Supported
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Pricing
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBoox
Founded: 2026
Israel
tryboox.app/en/
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Company InformationTHE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Shopify
Supported
Facebook Messenger
Not Supported
Gomag
Not Supported
Google Merchant Center
Not Supported
Instagram
Not Supported
PrestaShop
Not Supported
Telegram
Not Supported
WhatsApp
Not Supported
WooCommerce
Not Supported
WordPress
Not Supported
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Integrations
Shopify
Supported
Facebook Messenger
Supported
Gomag
Supported
Google Merchant Center
Supported
Instagram
Supported
PrestaShop
Supported
Telegram
Supported
WhatsApp
Supported
WooCommerce
Supported
WordPress
Supported
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