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About

BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools.

About

CtrlStack manages a wide variety of operational activities and sources of changes to reduce risks, track change impact, and find root causes of production issues fast. Relationship mapping in observability is finding meaningful connections and interactions between the data – metrics, events, logs, and traces. We use a native graph database to represent this “data between the data” at speed and scale. Get an end-to-end visibility of all changes across commits, configuration files, and feature flags in one click. Capture all the context of an incident at the moment it occurs, and at any time during diagnosis and resolution, to avoid reverting each other’s changes. Get insights into what, when, and who made the change, and how it impacts operations. Collaborate across teams with shared data knowledge through a DevOps graph.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments

Audience

DevOps teams looking for an advanced DevOps Observability platform to prevent downtime and identify changes before they impact customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

BMC Helix
Founded: 2025
United States
www.helixops.ai/products/bmc-helix-operations-management.html

Company Information

CtrlStack
Founded: 2020
www.ctrlstack.com

Alternatives

Digitate ignio

Digitate ignio

Digitate

Alternatives

Sematext Cloud

Sematext Cloud

Sematext Group

Categories

Categories

DevOps Supported
Observability Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Not Supported
Trace Individual Transactions Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Integrations

Amazon Web Services (AWS) Not Supported
BMC Helix Business Workflows Supported
BMC Helix CMDB Supported
BMC Helix Continuous Optimization Supported
BMC Helix Digital Workplace Supported
BMC Helix Discovery Supported
BMC Helix ITSM Supported
BMC HelixGPT Supported
Kubernetes Not Supported
PagerDuty Not Supported
Terraform Not Supported

Integrations

Amazon Web Services (AWS) Supported
BMC Helix Business Workflows Not Supported
BMC Helix CMDB Not Supported
BMC Helix Continuous Optimization Not Supported
BMC Helix Digital Workplace Not Supported
BMC Helix Discovery Not Supported
BMC Helix ITSM Not Supported
BMC HelixGPT Not Supported
Kubernetes Supported
PagerDuty Supported
Terraform Supported
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Claim BMC Helix Operations Management and update features and information
Claim CtrlStack and update features and information
Claim CtrlStack and update features and information