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About

No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement.

About

Teliqon is a global cloud communications platform providing UCaaS, CCaaS, and CPaaS solutions for businesses worldwide. The platform combines Cloud PBX, Contact Center software, Business SMS, OTP SMS, Voice API, SMS API, SIP Trunking, virtual phone numbers, and omnichannel communication tools in a single cloud ecosystem. Businesses use Teliqon to manage inbound and outbound communications, automate workflows, improve customer experience, and scale operations without complex infrastructure. The platform supports voice, SMS, WhatsApp messaging, IVR, call routing, call recording, analytics, auto dialers, and customer engagement automation. Teliqon provides local, mobile, and toll-free phone numbers in more than 170 countries and integrates with HubSpot, Salesforce, Zoho CRM, Zendesk, Microsoft Teams, Google Workspace, and other business applications through APIs and webhooks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams looking for a solution to streamline and personalize their communications systems across multiple channels

Audience

SMBs, Enterprises, Contact Centers, Sales Teams, Customer Support Teams, SaaS Companies, Healthcare, Financial Services, E-commerce, Logistics, Hospitality.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

49$/month
Up to 10 users. Billed monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • What we appreciated most about Teliqon was how quickly their call tracking and smart call routing improved our workflow. Before implementation, it was difficult to track where calls were coming from and how efficiently leads were handled. After switching to their cloud telephony solution, we reduced missed calls by around 29% and improved response time across campaigns. The interface is straightforward, analytics are useful in daily operations, and the system performs reliably even with higher call volumes.

Cons

  • The only noticeable drawback is that some onboarding materials and documentation are still focused mainly on English-speaking users. During the initial setup, we had a few cases where we needed extra clarification from support.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BICS
Founded: 1996
Belgium
www.bics.com

Company Information

Teliqon
Founded: 2018
Estonia
teliqon.io

Alternatives

Alternatives

ProSBC

ProSBC

TelcoBridges
Brightlink Voice

Brightlink Voice

Brightlink

Categories

Categories

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

Microsoft Teams
WhatsApp
Active Directory
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google
Google Cloud Storage
HubSpot CRM
LDAP
Microsoft Dynamics 365
Microsoft Outlook
Odoo
Protel Cloud PMS
Red Hat Integration
SQL Server
Salesforce
Zendesk
Zoho CRM Plus
Zoho Desk

Integrations

Microsoft Teams
WhatsApp
Active Directory
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google
Google Cloud Storage
HubSpot CRM
LDAP
Microsoft Dynamics 365
Microsoft Outlook
Odoo
Protel Cloud PMS
Red Hat Integration
SQL Server
Salesforce
Zendesk
Zoho CRM Plus
Zoho Desk
Claim BICS and update features and information
Claim BICS and update features and information
Claim Teliqon and update features and information
Claim Teliqon and update features and information