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About

Mine insights in unstructured text using NLP—no machine-learning expertise required—using text analytics, a collection of features from Cognitive Service for Language. Gain a deeper understanding of customer opinions with sentiment analysis. Identify key phrases and entities such as people, places, and organizations to understand common topics and trends. Classify medical terminology using domain-specific, pretrained models. Evaluate text in a wide range of languages. Identify important concepts in text, including key phrases and named entities such as people, events, and organizations. Examine what customers are saying about your brand and analyze sentiments around specific topics through opinion mining. Extract insights from unstructured clinical documents such as doctors' notes, electronic health records, and patient intake forms using text analytics for health.

About

• Categorize Themes • Visualize Results • Topic-Level Sentiment Analysis • Powered by Collaborative AI Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them. Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an AI service to uncover insights like sentiment, entities, and key phrases in unstructured text

Audience

Companies interested in a powerful text analysis platform for open-ended feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/services/cognitive-services/text-analytics/

Company Information

Caplena
Founded: 2017
Switzerland
caplena.com/en/

Alternatives

Alternatives

Semantria

Semantria

Lexalytics
Canvs

Canvs

Canvs AI
Semantria

Semantria

Lexalytics

Categories

Categories

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Axis LMS
Azure Marketplace
Quickwork
TAS Insight Engine
Unremot

Integrations

Axis LMS
Azure Marketplace
Quickwork
TAS Insight Engine
Unremot
Claim Azure Text Analytics and update features and information
Claim Azure Text Analytics and update features and information
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Claim Caplena and update features and information