Neoxen Visual Modus

Neoxen Visual Modus

Neoxen Systems
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About

Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows. Core Capabilities: - Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops. - Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing. - Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality. - Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates. - French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.

About

Neoxen QX platform forms an internationally certified foundation for smart information management solutions. Neoxen QX enables efficient integration of diverse information systems - cloud-based, legacy on-premises and hybrid solutions for smart urban development. We are specialists in the latest technologies for smart cities and global enterprises. Whether you need Bentley or Microsoft cloud services or consulting, we can help. With our services, you can leverage the full power of enterprise-grade cloud infrastructure with the latest business innovations. Neoxen QX Enterprise Cloud. QX Enterprise Cloud provides government-grade, PCI DSS compliant virtual data center services using Microsoft Azure. Our services are globally available. Alternatively, we also provide carrier-grade High Availability datacenters located in Finland. Choose either one. Or both.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Axialys is designed for customer-centric mid-market and enterprise organizations, specifically CX leaders from all industries who need to scale their operations through AI-driven automation and deep CRM integration.

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact vendor for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Axialys
France
www.axialys.com

Company Information

Neoxen Systems
Finland
www.neoxen.com

Alternatives

Alternatives

Juniper vMX Series

Juniper vMX Series

Juniper Networks
Local Measure Engage

Local Measure Engage

Local Measure
ProSBC

ProSBC

TelcoBridges
Windstream Enterprise CCaaS

Windstream Enterprise CCaaS

Windstream Enterprise

Categories

Categories

Content Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Not Supported
Text Editor Supported
Version Control Not Supported
Video Content Supported
Website Management Supported

Integrations

Freshdesk Supported
HubSpot CRM Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Zendesk Supported
easiware Supported

Integrations

Freshdesk Not Supported
HubSpot CRM Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
Zendesk Not Supported
easiware Not Supported
Claim Axialys and update features and information
Claim Axialys and update features and information
Claim Neoxen Visual Modus and update features and information
Claim Neoxen Visual Modus and update features and information