Neoxen Visual ModusNeoxen Systems
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Related Products
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About
Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows.
Core Capabilities:
- Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops.
- Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing.
- Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality.
- Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates.
- French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.
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About
Neoxen QX platform forms an internationally certified foundation for smart information management solutions. Neoxen QX enables efficient integration of diverse information systems - cloud-based, legacy on-premises and hybrid solutions for smart urban development. We are specialists in the latest technologies for smart cities and global enterprises. Whether you need Bentley or Microsoft cloud services or consulting, we can help. With our services, you can leverage the full power of enterprise-grade cloud infrastructure with the latest business innovations. Neoxen QX Enterprise Cloud. QX Enterprise Cloud provides government-grade, PCI DSS compliant virtual data center services using Microsoft Azure. Our services are globally available. Alternatively, we also provide carrier-grade High Availability datacenters located in Finland. Choose either one. Or both.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Axialys is designed for customer-centric mid-market and enterprise organizations, specifically CX leaders from all industries who need to scale their operations through AI-driven automation and deep CRM integration.
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Audience
Companies searching for a solution to manage and improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxialys
France
www.axialys.com
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Company InformationNeoxen Systems
Finland
www.neoxen.com
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Content Management Features
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
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Integrations
Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware
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Integrations
Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware
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