Awesome Support

Awesome Support

Structured Markets Group
+
+

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About

Make customer support a breeze from within your wordPress site. Every action ever taken on every ticket is logged. You’re in complete control! Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons. Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing. Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge. What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!

About

FieldCap is a reliable field ticketing software solution for oilfield service companies. Simple and easy-to-use, FieldCap enables you to streamline field tickets, billing, and customer approvals in the field and at the office. Popular field features of FieldCap In the Field include copy ticket, email approvals, offline mode, digital stamp, and change log while FieldCap In the Office provides ticket manager, batch approvals, export tools, auto ticket numbering, lists and inventory, and report tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone that has a Wordpress site in need of a Support plugin

Audience

FieldCap targets oilfield service companies wanting to simplify their field ticket, billing, and customer approvals.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$149 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Structured Markets Group
Canada
getawesomesupport.com

Company Information

FieldCap
Founded: 2006
Canada
www.fieldcap.ca

Alternatives

Alternatives

Spira

Spira

Spira Data
OFORK

OFORK

OFORK - Kim-KI
UtiliSync811

UtiliSync811

UtiliSync

Categories

Categories

Oil and Gas Features

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Integrations

Groundhogg
Microsoft Outlook
QuickBooks Online
WordPress

Integrations

Groundhogg
Microsoft Outlook
QuickBooks Online
WordPress
Claim Awesome Support and update features and information
Claim Awesome Support and update features and information
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Claim FieldCap and update features and information