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About

The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.

About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small to mid-sized businesses that want to monitor their brand online

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9,600 per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.0 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • SUPER UI AND UX and pleasant on the yes. Love the information and word cloud. Prices are not bad but worth it.
  • Kind of a cool concept to find out what people are saying online about your brand so you can follow.
  • A great tool to keep a check on social media mentions. Easy to use the tool, and the support team is best!

Cons

  • FB and Instagram are gone which was the core of the product. It will be back I hope, if not, hard to stay with the app.
  • It didn't seem to get everything that it was supposed to.
  • No cons specifically till now. However, the user interface can always be better.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Awario
Cyprus
awario.com

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Alternatives

Alternatives

Leado

Leado

Leado.co
Social Mention

Social Mention

BrandMentions

Categories

Categories

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Not Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Integrations

Desktop.com Supported
Facebook Supported
X (Twitter) Supported
Audiense Not Supported
Axis LMS Not Supported
Cerby Not Supported
Conductor Not Supported
Data Virtuality Not Supported
Discovered Markets Supported
Google Analytics Not Supported
Gradient Works Not Supported
Hootsuite Not Supported
Netino Not Supported
OwlyGPT Not Supported
Rambox Supported
RingCentral RingCX Not Supported
Slack Supported
Stackreaction Supported
Tableau Not Supported
Upfluence Not Supported

Integrations

Desktop.com Supported
Facebook Supported
X (Twitter) Supported
Audiense Supported
Axis LMS Supported
Cerby Supported
Conductor Supported
Data Virtuality Supported
Discovered Markets Not Supported
Google Analytics Supported
Gradient Works Supported
Hootsuite Supported
Netino Supported
OwlyGPT Supported
Rambox Not Supported
RingCentral RingCX Supported
Slack Not Supported
Stackreaction Not Supported
Tableau Supported
Upfluence Supported
Claim Awario and update features and information
Claim Awario and update features and information
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information