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About

The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.

About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to mid-sized businesses that want to monitor their brand online

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00 per month
Free Version
Free Trial

Pricing

$9,600 per year
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.0 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • SUPER UI AND UX and pleasant on the yes. Love the information and word cloud. Prices are not bad but worth it.
  • Kind of a cool concept to find out what people are saying online about your brand so you can follow.
  • A great tool to keep a check on social media mentions. Easy to use the tool, and the support team is best!

Cons

  • FB and Instagram are gone which was the core of the product. It will be back I hope, if not, hard to stay with the app.
  • It didn't seem to get everything that it was supposed to.
  • No cons specifically till now. However, the user interface can always be better.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Awario
Cyprus
awario.com

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Alternatives

Alternatives

Leado

Leado

Leado.co
Social Mention

Social Mention

BrandMentions
Social Mention

Social Mention

BrandMentions

Categories

Categories

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Integrations

Desktop.com
Facebook
X (Twitter)
Audiense
Axis LMS
Cerby
Conductor
Data Virtuality
Discovered Markets
Google Analytics
Gradient Works
Hootsuite
Netino
OwlyGPT
Rambox
RingCentral RingCX
Slack
Stackreaction
Tableau
Upfluence

Integrations

Desktop.com
Facebook
X (Twitter)
Audiense
Axis LMS
Cerby
Conductor
Data Virtuality
Discovered Markets
Google Analytics
Gradient Works
Hootsuite
Netino
OwlyGPT
Rambox
RingCentral RingCX
Slack
Stackreaction
Tableau
Upfluence
Claim Awario and update features and information
Claim Awario and update features and information
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information