Autotask PSA

Autotask PSA

Datto, a Kaseya company
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About

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

About

Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an advanced PSA software

Audience

MSPs and IT teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$189 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Datto, a Kaseya company
Founded: 2007
United States
www.datto.com/products/autotask-psa

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com

Alternatives

Alternatives

CloudRadial

CloudRadial

Azurative
ConnectWise PSA

ConnectWise PSA

ConnectWise
Startly

Startly

Startly Labs

Categories

AI PSA Supported
MSP Supported

Categories

MSP Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

ConnectBooster Supported
Datto RMM Supported
Datto Workplace Supported
HappySat Supported
Warranty Wizard Supported
vCIO Hero Supported
CSP Control Center Supported
ConnectWise RMM Supported
DNSWatch Supported
Dropsuite Supported
Microsoft Exchange Supported
Motileo Supported
QuickBooks Online Supported
Thread Supported
TurboDocx Supported
Wufoo Supported
Xero Supported
Zomentum Supported
eG Enterprise Supported

Integrations

ConnectBooster Supported
Datto RMM Supported
Datto Workplace Supported
HappySat Supported
Warranty Wizard Supported
vCIO Hero Supported
CSP Control Center Not Supported
ConnectWise RMM Not Supported
DNSWatch Not Supported
Dropsuite Not Supported
Microsoft Exchange Not Supported
Motileo Not Supported
QuickBooks Online Not Supported
Thread Not Supported
TurboDocx Not Supported
Wufoo Not Supported
Xero Not Supported
Zomentum Not Supported
eG Enterprise Not Supported
Claim Autotask PSA and update features and information
Claim Autotask PSA and update features and information
Claim Invarosoft and update features and information
Claim Invarosoft and update features and information