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About

Automization AI Receptionist is a managed AI answering service for trades and local businesses that miss incoming enquiries. It answers business phone calls and website chats day and night, books jobs into a calendar or CRM, and sends text alerts about new leads. Automization sets it up, trains it on business information, and reviews calls to refine its responses. The 24/7 front-desk plan covers calls and chats around the clock; the after-hours plan covers evenings, weekends, and overflow. Through January 31, 2027, the after-hours plan is $249/month with no setup fee. New 24/7 customers who start by January 31, 2027 pay $399/month with no setup fee and keep that rate for 12 months. Starting February 1, 2027, the after-hours plan is $299/month plus a $499 setup fee, and the 24/7 plan is $499/month plus a $999 setup fee. Both plans are month-to-month with no contract. If the receptionist does not work as agreed during its first 30 days, Automization fixes it at no extra charge.

About

Cira by Crafted Labs is an AI-powered receptionist built for small and home service businesses that depend on inbound calls to win new jobs. Acting as a smart virtual receptionist, Cira answers calls 24/7 with a natural, professional voice, captures lead details, answers common questions, and books appointments so no opportunity slips through — even after hours or when crews are busy in the field. It’s especially effective for plumbers, HVAC companies, electricians, cleaners, contractors, and other local service businesses where missed calls mean lost revenue. Setup takes just minutes: connect your business details and Cira learns your services, hours, service area, and scheduling links automatically. Features include warm call transfers, SMS follow-ups, appointment booking, CRM and Zapier integrations, and detailed call summaries for easy follow-up. As a modern AI answering service, Cira replaces missed calls and expensive call centers with automation that feels human.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Trades and local businesses that miss calls

Audience

Small business owners, solo service providers, electricians, plumbers, HVAC technicians, roofers, auto repair shops, cleaning services, landscapers, beauty and wellness professionals, local contractors, real estate agents, and other trades or service-based businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$249/month
24/7 front desk: $399/month with no setup fee for customers who start by January 31, 2027; those customers keep that rate for 12 months. New customers starting February 1, 2027 pay $499/month plus a $999 setup fee. After-hours: $249/month with no setup fee through January 31, 2027; from February 1, 2027, it is $299/month plus a $499 setup fee. Both plans are month-to-month with no contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Cira is the best AI Receptionist I have ever used. She is intuitive, and clear with communication. I love how it automatically texts me with details of the call and that it can send our get an estimate link directly to the caller. I highly recommend this AI Answering Service.

Cons

  • The hardest part is just trying to get used to something new. Making sure you’ve set up your greeting and specific questions the way you want. As far as the platform goes - Cira makes it easy to make changes.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Automization
Founded: 2024
United Kingdom
automization.io/automate/ai-receptionist

Company Information

Cira
Founded: 2024
United States
hicira.com

Alternatives

Alternatives

Wattle AI

Wattle AI

MOONSHOT VENTURES PTY LTD
Reception.ai

Reception.ai

ElevenLabs

Categories

AI Receptionists Supported

Categories

Integrations

GoHighLevel Supported
HubSpot CRM Supported
Zoho CRM Supported

Integrations

GoHighLevel Not Supported
HubSpot CRM Not Supported
Zoho CRM Not Supported
Claim Automization AI Receptionist and update features and information
Claim Automization AI Receptionist and update features and information
Claim Cira and update features and information
Claim Cira and update features and information