AutomatedService

AutomatedService

Ascent Business Systems
CSOne

CSOne

Libran Business Systems
AutomatedService CSOne

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AutomatedService:

About

AutomatedService's back office software brings your service enterprise modern digital technology that allows you to operate more efficiently and profitably. Our Back Office solution manages and streamlines the chaotic work flows that come from running a service enterprise. Record customer data, assign the right technicians to the right jobs, and reduce paper stacks like never before. Improve customer service and grow your service revenue with AutomatedService field service management software from Ascent Business Systems. AutomatedService empowers your work staff with the information they need to profitably service your most valuable asset-the customer! Managing new opportunities starts with our integrated sales lead entry and sales management features. Once an opportunity becomes a sale, client details stay intact as the opportunity flows through the transaction life cycle.
CSOne:

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
AutomatedService:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CSOne:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
AutomatedService:

Audience

Field service management platform for companies
CSOne:

Audience

Companies in need of a Field Service Management platform
AutomatedService:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CSOne:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
AutomatedService:

API

Offers API Not Supported
CSOne:

API

Offers API Not Supported
AutomatedService:

Screenshots and Videos

CSOne:

Screenshots and Videos

AutomatedService:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CSOne:

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported
AutomatedService:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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CSOne:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
AutomatedService:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CSOne:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
AutomatedService:

Company Information

Ascent Business Systems
Founded: 1988
United States
www.ascent-sys.com
CSOne:

Company Information

Libran Business Systems
United States
csone.biz/en/
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CSOne:
AutomatedService:

Categories

CSOne:

Categories

AutomatedService:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
CSOne:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
AutomatedService:

Integrations

No info available.
CSOne:

Integrations

No info available.
AutomatedService:
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CSOne:
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