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About

Automated Storage Call Center provides remote operations and call-center services specifically for self-storage businesses, aiming to replace or augment onsite teams. They offer 24/7/365 customer and operations management, including inbound/outbound calls, missed call follow-ups, rent and move-in/move-out processing, lead follow-ups, tenant support, payment processing (including phone and auto-payments), and automated delinquency/contact collections via phone, text, and email. The service also handles auction management for delinquent tenants, uses local phone numbers and IVR systems, and provides call documentation, analytics, bilingual support, website support, and integration with major storage management software. Their pricing is unit-based with different tiers, plus setup fees, rollover calls, and add-on services.

About

E-SoftSys, a Microsoft Gold certified partner and a leading provider of management software suites of applications for managing space rentals and renewals, with a primary focus on Self Storage, Flea Markets, Swap Meets and Antique Mall Industries. Additionally, with the new normal that has come to stay in almost every sphere of business post the recent pandemic, the product suite also encompasses contactless rental solutions and other applications that help business to run their operations remotely and seamlessly or facilitates minimal contact at the rental office. Besides managing space rentals, some of the ancillary products for self-storage also includes a fully integrated and comprehensive lead tracking and management solution, integration to various phone systems and work order management amongst others. The applications for the Antique mall industry also includes a fully integrated Point of Sales (POS) solution and credit card processing for handling retail sales.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Managers wanting a solution to outsource their day-to-day customer support, lead management, and operations tasks to save staffing costs, improve response rates, and scale operations

Audience

Self Storage solution for businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2.25 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Automated Storage Call Center
Founded: 2021
Iceland
www.automatedstoragecallcenter.com

Company Information

E-Softsys
Founded: 1997
United States
www.e-softsys.com

Alternatives

DaVinci Lock

DaVinci Lock

DaVinci Solutions

Alternatives

6Storage

6Storage

6Storage Software Solutions
Storage Commander Cloud

Storage Commander Cloud

Storage Commander Software
AntiqueSoft

AntiqueSoft

E-Softsys
DomicoCloud

DomicoCloud

DomicoCloud by Domico Self Storage Software
ClickandStor®

ClickandStor®

The Storage Group

Categories

Categories

Self Storage Features

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Integrations

Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE

Integrations

Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE
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