AutomateNexus CRM vs. ICTCRM Comparison


AutomateNexus CRM	ICTCRM ICTVision	+	+
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		Related Products ShareCRM ShareCRM is an AI-powered enterprise CRM platform designed to connect data and teams across the entire customer lifecycle. It unifies marketing, sales, and service operations into a single system that helps businesses convert leads into long-term customers. The platform supports multi-channel marketing automation, centralized lead management, and end-to-end sales force automation. ShareCRM also enables service automation to manage customer inquiries, service orders, and on-site operations efficiently. Built with collaboration tools, it connects internal teams, partners, and clients through messaging, tasks, and approval workflows. Its low-code, AI-driven architecture allows organizations to customize processes without heavy development effort. Overall, ShareCRM helps companies boost growth by improving visibility, efficiency, and collaboration across the business. 68 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology 17,400 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website CrankWheel Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works! 240 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 295 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website Boostero Boostero is a social media marketing (SMM) panel, one dashboard where creators, brands, and agencies grow across 23+ platforms including Instagram, TikTok, YouTube, Facebook, X, Spotify, and Telegram. Manage followers, likes, views, and engagement in one place. Operating since 2020, Boostero has handled over 12 million orders for 214,000+ registered users in 125+ countries, across 1,600+ services, with localized pages for 19 markets and 16 languages plus English. Most services state an estimated start time before you order, checkout is secure, and we never ask for your social media password. Key features: 23+ platforms and 1,600+ services in one dashboard Each service states the terms that apply to it, including quality grade and refill coverage, before checkout 12 million+ orders for 214,000+ registered users since 2020 Price per 1,000 shown on every service before you order REST API with ten documented calls and examples in PHP, Python, Node and curl Reseller program and white-label child panels for agencies Payments: cards, PayPal, cryptocurrency, Payoneer 65 Ratings Visit Website
About AutomateNexus CRM is a cloud-based customer relationship management platform for agencies, founders, and small teams. It manages contacts, deals, tasks, projects, quotes, invoices, appointments, marketing campaigns, and support conversations in one workspace. Karrie, its AI co-pilot, answers questions from CRM records, scores leads, and drafts follow-ups; specialist agents handle sales, support, marketing, operations, scheduling, research, and analytics. Teams can automate workflows, review agent actions, and approve customer-facing steps. Features also include reporting, agency workspaces, white-label branding, and a client portal for documents and messages. The platform connects with email, calendar, payment, messaging, automation, and AI services, and offers a REST API and webhooks for custom connections. Use the browser-based app on phones and computers, or install desktop apps for Windows and macOS.	About ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business. ICTCRM is multitenant, turn key, and white label software solution for all type of business especially internet services providers, Carriers and telecommunications operators.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Agencies, solopreneurs and small to mid-size teams that want an AI-powered CRM with unlimited contacts and white-label client workspaces, including teams moving off GoHighLevel, HubSpot, Pipedrive or Salesforce.	Audience Internet service provider, carriers, telecommunication operators
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $49/month A limited Founding Member offer starts at $97 once for up to 10 users; higher one-time tiers are $497 for unlimited users and $997 for Agency reseller rights. Standard Starter pricing is $49/month for 5 users, with annual billing advertised at 20% savings. Starter includes a 7-day free trial with no credit card required. Offer availability may change. Free Version Not Supported Free Trial Supported	Pricing $199 Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros ICTCRM impresses from moment one because it’s basically CRM + contact center fused into one powerful solution. It’s built on SuiteCRM, giving you all the proven tools for customer relationship management, and then layers on ICTContact so you get voice, messaging, IVR, real-time surveys, broadcasting — all in one dashboard. The fact that it’s multi-tenant and white-label makes it ideal if you want to serve multiple brands or clients. Dashboards are clean and user-friendly, and all communications flow nicely: no more switching tools just to handle complaints, follow-ups, or campaigns. The security and permissions features are solid too, which gives peace of mind when working with teams or sensitive customer data. With ICTCRM, our business has transformed significantly. It seamlessly integrates communication tools, enabling real-time surveys, notifications, and customer engagement. Employing the ICTCRM software has led to a remarkable metamorphosis in our business operations. This cutting-edge platform seamlessly amalgamates communication tools such as voice calls and text messaging, empowering us to carry out real-time surveys, dispatch crucial notifications, and interact with customers in inventive manners. Hence, I find this software, ICTCRM, exceptionally beneficial for my rapidly evolving business due to its robust routing system and myriad other features that facilitate smooth workflow. With ICTCRM, our business operations have undergone a remarkable transformation. Utilizing ICTCRM has revolutionized our business operations. It's an advanced, cohesive communications-integrated CRM platform that has completely reshaped how we interact with our customers and streamline our workflows. Through its smooth incorporation of communication technologies such as voice calls and text messaging, we can carry out instantaneous surveys, dispatch crucial notifications, and interact with our customers in unprecedented ways. Cons The amount of features means there's a bit of setup work up front — policies, permissions, workflows, and integration need careful config. But once that initial setup is done, it runs quite smoothly. No major issues with ICTCRM; work is easy and satisfying. The incorporation of ICTCRM has greatly improved our business operations, facilitating smooth communication and inventive customer engagement via real-time surveys and notifications. Consequently, there are no major concerns, and I feel confident in our security measures. No major issues with ICTCRM; it's streamlined my business operations effectively. I haven't faced any significant challenges with ICTCRM!
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information AutomateNexus CRM Founded: 2025 United States automatenexuscrm.com	Company Information ICTVision Founded: 2006 Australia www.ictcrm.com
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Categories AI CRM Supported CRM Supported	Categories CRM Supported

Integrations Claude Supported Claude Duet Supported Claude for Legal Supported Gmail Supported Google Calendar Supported ICTBroadcast Not Supported Make Supported Microsoft Outlook Supported Model Context Protocol (MCP) Supported OpenAI Supported QuickBooks Online Supported Slack Supported Stripe Supported Twilio Supported Zapier Supported Show More Integrations View All 14 Integrations	Integrations Claude Not Supported Claude Duet Not Supported Claude for Legal Not Supported Gmail Not Supported Google Calendar Not Supported ICTBroadcast Supported Make Not Supported Microsoft Outlook Not Supported Model Context Protocol (MCP) Not Supported OpenAI Not Supported QuickBooks Online Not Supported Slack Not Supported Stripe Not Supported Twilio Not Supported Zapier Not Supported Show More Integrations View All 1 Integration
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