FirstVoice AIDigital Waves
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Related Products
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About
AutoReception is an AI receptionist platform that answers business phone calls 24/7 using natural conversational AI. It captures leads, books appointments, transfers urgent calls, answers common customer questions and sends SMS or email call summaries to your team.
Businesses can customise how calls are handled with business-specific knowledge, call scripts, operating hours and escalation rules. The platform integrates with scheduling and business management software, including Phorest, allowing customers to book, reschedule and cancel appointments automatically.
AutoReception is designed to reduce missed calls, improve customer response times and eliminate repetitive administrative work while providing customers with a professional experience around the clock. It is cloud-based, requires no additional hardware and can typically be configured within one business day.
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About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium businesses, automotive dealerships, workshops, medical clinics, beauty salons, med spas, trades, professional services, finance firms and any business that receives customer phone enquiries.
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Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAutoReception
Founded: 2025
Australia
autoreception.com.au/ai-receptionist
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Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
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Categories |
Categories |
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Integrations
Calendly
Not Supported
Cliniko
Not Supported
Fergus
Not Supported
Google Calendar
Not Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
ServiceM8
Not Supported
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Integrations
Calendly
Supported
Cliniko
Supported
Fergus
Supported
Google Calendar
Supported
HubSpot CRM
Supported
Microsoft 365
Supported
ServiceM8
Supported
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