FirstVoice AI

FirstVoice AI

Digital Waves
+
+

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About

AutoReception is an AI receptionist platform that answers business phone calls 24/7 using natural conversational AI. It captures leads, books appointments, transfers urgent calls, answers common customer questions and sends SMS or email call summaries to your team. Businesses can customise how calls are handled with business-specific knowledge, call scripts, operating hours and escalation rules. The platform integrates with scheduling and business management software, including Phorest, allowing customers to book, reschedule and cancel appointments automatically. AutoReception is designed to reduce missed calls, improve customer response times and eliminate repetitive administrative work while providing customers with a professional experience around the clock. It is cloud-based, requires no additional hardware and can typically be configured within one business day.

About

FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses, automotive dealerships, workshops, medical clinics, beauty salons, med spas, trades, professional services, finance firms and any business that receives customer phone enquiries.

Audience

Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AutoReception
Founded: 2025
Australia
autoreception.com.au/ai-receptionist

Company Information

Digital Waves
New Zealand
www.firstvoice.co.nz

Alternatives

FirstVoice AI

FirstVoice AI

Digital Waves

Alternatives

Reception.ai

Reception.ai

ElevenLabs
Hello22

Hello22

Hello22 AI
Deskie

Deskie

Deskie AI

Categories

AI Receptionists Supported

Categories

AI Receptionists Supported

Integrations

Calendly Not Supported
Cliniko Not Supported
Fergus Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
ServiceM8 Not Supported

Integrations

Calendly Supported
Cliniko Supported
Fergus Supported
Google Calendar Supported
HubSpot CRM Supported
Microsoft 365 Supported
ServiceM8 Supported
Claim AutoReception and update features and information
Claim AutoReception and update features and information
Claim FirstVoice AI and update features and information
Claim FirstVoice AI and update features and information