Augment CXM vs. Buzz Comparison


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Lower Funnel, Higher Value Leads Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. - 40 points of data about each prospect, including first name, last name, email address, and more. - Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet. - These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you. - Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. This is 100% automated. Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly. 248 Ratings Visit Website Sogolytics Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas. 863 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. 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About Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues.	About Maximize your reach with our scalable, multi-channel engagement platform driven by real data, customized strategy, and full automation.‍ Reaching the right people at the right time is the key to building a successful network. Our market-leading email sourcing and sequencing helps you directly reach the people that matter the most. Our proprietary lead generation technology means you attract intelligent, professional, and high-value prospects. Our tech is compatible with all your favorite sources. Data enrichment collects accurate contact information, meaning we verify every new prospect to ensure you do not miss any opportunities. Buzz generates reports on actionable improvements to help you drive continuous growth and maximize efficiency. Sequential cadences allow automated, perfectly timed follow-ups for your direct messages and most subtle touchpoints.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Customer Experience Management platform for businesses	Audience Sales teams
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $129/user/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 2.2 / 5 features 2.0 / 5 design 2.2 / 5 support 1.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Augment CXM Founded: 2016 United States www.augmentcxm.com	Company Information Buzz Founded: 2020 Canada www.buzz.ai/
Alternatives Omind	Alternatives lemlist lempire
Salesify	HubSpot Customer Platform HubSpot
Zipteams	HubSpot CRM HubSpot
eGain Sales Advisor eGain	Cirrus Insight
Heyday AI Hootsuite View All	ZoomInfo View All
Categories AI Sales Assistants AI Sales Tools Customer Experience	Categories AI Sales Assistants AI Sales Tools Data Enrichment Email Personalization Lead Generation Sales Dialers Sales Engagement Sales Force Automation Sales Intelligence SMS Marketing Video Email

Integrations Salesforce Amazon Connect Axis LMS Genesys Cloud CX Gmail Google Chrome HubSpot CRM Microsoft Dynamics 365 Microsoft Outlook NICE Enlighten AI Oracle Cloud Infrastructure Pipedrive Zapier Zendesk Zoho CRM Show More Integrations View All 7 Integrations	Integrations Salesforce Amazon Connect Axis LMS Genesys Cloud CX Gmail Google Chrome HubSpot CRM Microsoft Dynamics 365 Microsoft Outlook NICE Enlighten AI Oracle Cloud Infrastructure Pipedrive Zapier Zendesk Zoho CRM Show More Integrations View All 10 Integrations
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