Atlassian Insight vs. Cloudaware Comparison


Atlassian Insight Atlassian	Cloudaware	+	+
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		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,139 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. 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Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website GoCodes No more missing assets. GoCodes is asset tracking software for trades and industry. Track tools, equipment, and vehicles from one account. Know what you own, where it is, and who has it. Tag assets with customizable QR code labels, included in your price. 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AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 118 Ratings Visit Website Setyl Setyl is an IT asset and license management platform (ITAM) that combines hardware and software asset management in one. The platform integrates with 100+ systems, including Microsoft, Google, MDM, RMM, IAM, SSO, HR, helpdesk tools, and more. Use Setyl to gain full visibility and control over your IT assets, SaaS applications, software licenses, users, vendors, and spend in one place — helping you: ✓ Automate and scale daily IT operations, including inventory management and user on/offboarding. ✓ Identify and cut wasted IT spend. ✓ Prepare for audits and stay compliant, including with SOC 2 and ISO 27001. With an intuitive interface, native integrations, and one-on-one support at every step, the platform is fast to deploy, easy to use, and built for collaboration. Features include: IT asset and license inventory, full asset lifecycle management, software renewal management, license rightsizing, employee onboarding and offboarding, vendor audits, and spend tracking. 48 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website AnalyticsCreator AnalyticsCreator is a metadata-driven design application for data warehouse automation and data product engineering across the Microsoft data stack. At its core is the AnalyticsCreator Governed Control Model, which keeps business meaning, data structures, transformation rules, dependencies and technical implementation connected in one controlled project model. 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About Jira-native CMDB and asset management. Gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes. View different asset dependencies and easily assess the impact of those relationships at a glance with a graphical view. It puts crucial asset information at your fingertips, wherever and whenever you need it. Mindville's Insight (now by Atlassian) helps IT teams reduce MTTR by showing teams what services are affected, and how each of those relates to the other. Insight adds context through visualization, allowing teams to understand the “who, what, when, and where” of any issue. Data can be imported from cloud providers, other CMDB solutions or by using CSV, JSON, or REST-API. Leverage Insight Integration apps to connect with and import data from cloud providers like AWS, Azure, and Google Cloud.	About Cloudaware is a cloud management platform with such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Cloudaware is designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware integrates out-of-the-box with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies interested in a CMDB and asset management solution native to Jira	Audience IT teams looking for a Cloud Management platform
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
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Pricing $5 per month $5 per month for up to 10 users $2.5 per user per month for 11 to 100 users Free Version Not Supported Free Trial Supported	Pricing $0.008/CI/month The Cloudaware pricing model includes usage based on number of CMDB cloud rows, modules in use and user licenses. Contact Cloudaware support to get a preliminary estimate. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Atlassian Founded: 2002 United States www.atlassian.com/software/insight	Company Information Cloudaware Founded: 2011 United States www.cloudaware.com
Alternatives ServiceNow CMDB ServiceNow	Alternatives Virima Virima Inc.
Virima Virima Inc.	Wiz
Cloudaware	Freshservice Freshworks
Samantha Net Watch Solutions	Alloy Navigator Alloy Software
OXARI Infonet Projekt SA View All	Runecast Runecast Solutions View All
Categories CMDB Supported IT Asset Management Supported	Categories Asset Tracking Supported Change Management Supported Cloud Cost Management Supported Cloud Management Supported Cloud Monitoring Supported Cloud Security Supported Cloud Security Posture Management (CSPM) Supported Cloud Workload Protection Supported CMDB Supported Compliance Supported Cyber Risk Management Supported GDPR Compliance Supported Healthcare Compliance Supported HIPAA Compliance Supported Incident Management Supported Intrusion Detection and Prevention Supported IT Asset Management Supported ITSM Supported Log Management Supported Patch Management Supported PCI Compliance Supported Reporting Supported Security Compliance Supported Software Asset Management (SAM) Supported Vulnerability Management Supported
	CMDB Features Change Management Supported Configuration Management Supported Data Visualization Not Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported Show More Features Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Not Supported Checkout / Check-In Not Supported Depreciation Tracking Supported Disposal Tracking Not Supported Inventory Management Supported Location Tracking Not Supported QR Codes Not Supported Reservations Not Supported Service History Not Supported Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Not Supported Compliance Management Not Supported Prioritization Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Not Supported Cloud Management Features Access Control Supported Billing & Provisioning Supported Capacity Analytics Supported Cost Management Supported Demand Monitoring Supported Multi-Cloud Management Supported Performance Analytics Supported SLA Management Supported Supply Monitoring Supported Workflow Approval Supported Cloud Security Features Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Encryption Supported Endpoint Management Not Supported Incident Management Supported Intrusion Detection System Supported Threat Intelligence Supported Two-Factor Authentication Supported Vulnerability Management Supported Cloud Workload Protection Features Anomaly Detection Supported Asset Discovery Supported Cloud Gap Analysis Not Supported Cloud Registry Not Supported Data Loss Prevention (DLP) Not Supported Data Security Supported Governance Supported Logging & Reporting Supported Machine Learning Supported Security Audit Not Supported Workload Diversity Not Supported Compliance Features Archiving & Retention Not Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Not Supported HIPAA Compliance Supported Incident Management Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Supported GDPR Compliance Features Access Control Supported Consent Management Not Supported Data Mapping Supported Incident Management Supported PIA / DPIA Not Supported Policy Management Not Supported Risk Management Supported Sensitive Data Identification Supported HIPAA Compliance Features Access Control / Permissions Supported Audit Management Supported Compliance Reporting Supported Data Security Supported Documentation Management Not Supported For Healthcare Supported Incident Management Supported Policy Training Not Supported Remediation Management Not Supported Risk Management Supported Vendor Management Not Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Not Supported Task Management Not Supported Ticket Management Supported Log Management Features Archiving Supported Audit Trails Supported Compliance Reporting Not Supported Consolidation Not Supported Data Visualization Supported Event Logs Supported Network Logs Supported Remediation Not Supported Syslogs Supported Thresholds Supported Web Logs Supported PCI Compliance Features Access Control Supported Compliance Reporting Supported Exceptions Management Supported File Integrity Monitoring Supported Intrusion Detection System Supported Log Management Supported Patch Management Not Supported PCI Assessment Supported Policy Management Not Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Not Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Supported Drill Down Supported Email Reports Not Supported Financial Reports Supported Forecasting Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Supported Vulnerability Management Features Asset Discovery Supported Asset Tagging Not Supported Network Scanning Supported Patch Management Supported Policy Management Not Supported Prioritization Supported Risk Management Supported Vulnerability Assessment Supported Web Scanning Supported
Integrations Amazon Web Services (AWS) Supported Google Cloud Platform Supported Jamf Pro Supported Jira Supported Jira Work Management Supported Microsoft Azure Supported Tenable One Supported Anchore Supported Ansible Not Supported Atlas CRM Supported Datadog Not Supported Intento Supported Kubernetes Not Supported MongoDB Atlas Not Supported Salesforce Not Supported Snowflake Not Supported SwarmZero Supported Show More Integrations View All 39 Integrations	Integrations Amazon Web Services (AWS) Supported Google Cloud Platform Supported Jamf Pro Supported Jira Supported Jira Work Management Supported Microsoft Azure Supported Tenable One Supported Anchore Not Supported Ansible Supported Atlas CRM Not Supported Datadog Supported Intento Not Supported Kubernetes Supported MongoDB Atlas Supported Salesforce Supported Snowflake Supported SwarmZero Not Supported Show More Integrations View All 35 Integrations
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