Astute Bot

Astute Bot

Astute
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+

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About

Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response.

About

Cloud-based chatbot solution that helps businesses with automating support workflow and tracking customer service performance. Solvvy’s next-gen chatbot combines fast, accurate answers with custom no-code workflows and advanced analytics – giving you full control over your customer support automation strategy. Deliver artificial intelligence powered customer service and support with our next-gen chatbot platform. Personalized, on-brand experiences for your customers across channels. Great return and low maintenance cost with no engineers required. Intelligent self-service, backed by our powerful AI platform. Solvvy delivers far beyond "traditional", rules-based chatbots. The Solvvy team delivers brilliant customer experiences through our effortless, next-gen chatbot platform. Powered by advanced AI and Natural Language Processing Solvvy delivers fast, accurate self-service and personalized customer workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a single platform to improve their customer self-service across all channels

Audience

Businesses looking for a next-gen chatbot and intelligent CS automation platform to automate support workflow and track performance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Astute
Founded: 1995
United States
astutesolutions.com/products/astute-bot

Company Information

Solvvy
Founded: 2013
United States
solvvy.com

Alternatives

Alternatives

V-Person

V-Person

Creative Virtual
Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
NuBot Ai

NuBot Ai

Nuvento
Freddy AI

Freddy AI

Freshworks
Freshchat

Freshchat

Freshworks

Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Integrations

Kustomer Not Supported
Oracle Cloud Infrastructure Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Kustomer Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Zendesk Supported
Claim Astute Bot and update features and information
Claim Astute Bot and update features and information
Claim Solvvy and update features and information
Claim Solvvy and update features and information