SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
+
+

Related Products

  • AdvancedMD
    2 Ratings
    Visit Website
  • TeleRay
    6 Ratings
    Visit Website
  • Athena Security
    5 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • Healthee
    13 Ratings
    Visit Website
  • FrameworkLTC
    48 Ratings
    Visit Website
  • Elation Health
    90 Ratings
    Visit Website
  • StackAI
    55 Ratings
    Visit Website
  • Service Center
    123 Ratings
    Visit Website
  • AthenaHQ
    50 Ratings
    Visit Website

About

Assort Health is an agentic AI platform built for healthcare providers that handles inbound and outbound patient interactions across voice, text, and web, achieving up to a 90% resolution rate. It operates 24/7/365 in multiple languages and autonomously manages tasks such as appointment scheduling, rescheduling, cancellations, confirmations, triaging provider questions, answering FAQs, retrieving lab results, fulfilling prescription refills, billing enquiries, and sending reminders or follow-ups. The system also routes handoffs to humans when needed, builds previsit notes tailored to provider requirements, and supports outbound outreach campaigns (e.g. waitlist, re-engagement) using voice, SMS, or email. Assort deeply integrates into existing EHR and practice management systems (Cerner, Epic, AthenaHealth, AdvancedMD, eClinicalWorks, and more) and leverages over 1.1 million workflows refined from tens of millions of patient interactions.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professional practices interested in a solution to automate patient access, engagement, and scheduling across all communication channels

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Assort Health
Founded: 2023
United States
www.assorthealth.com

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
SurgyInsights

SurgyInsights

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs
Talkie.ai

Talkie.ai

Talkie

Categories

Agentic AI Supported
AI Voice Agents Supported
Healthcare AI Supported

Categories

Integrations

AdvancedMD Supported
Elation Health Supported
EpicCare EMR Supported
Greenway Health Supported
ModMed Supported
NexTech Patient Portal Supported
Oracle Health Supported
Veradigm EHR Supported
WhatsApp Not Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
Elation Health Not Supported
EpicCare EMR Not Supported
Greenway Health Not Supported
ModMed Not Supported
NexTech Patient Portal Not Supported
Oracle Health Not Supported
Veradigm EHR Not Supported
WhatsApp Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Assort Health and update features and information
Claim Assort Health and update features and information
Claim SurgyFrontdesk and update features and information
Claim SurgyFrontdesk and update features and information