Assembly vs. Bitrix24 Comparison


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		Related Products Wrike Wrike’s powerful work management platform enables distributed teams to collaborate in real-time on complex projects. Our versatile, cloud-based software is trusted by top tech companies across the globe, including Siemens and Fitbit. Wrike’s award-winning features include cross-tagging, custom item types, dynamic request forms, and automated workflows. With our 400+ app integrations, you can streamline tasks and keep all your favorite tools in one place. Experience the power of voice commands and smart replies with our Work Intelligence™ software. We also offer pre-built templates designed for specific teams, helping you kick-start your sprint planning, manage Agile projects, assess risks, and adapt to unforeseen changes with ease. Worried about keeping your data secure in the cloud? No problem! Our enterprise-grade security boasts 99.9% uptime, as well as continuous data backup, user authentication, role-based access control, and data encryption. Start your free trial today. 7,635 Ratings Visit Website Planfix The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. The integrated Planfix platform allows users to manage tasks and projects, CRM, sales, marketing, production, logistics, support services, finance, and human resources all at once. Data transfer between teams is seamless — for example, transactions during the implementation stage become projects, which are then transferred to support. We believe that Planfix is suitable for private businesses, nonprofits, public organizations, and any other group working towards a common goal. More than 68,000 users use Planfix to automate business workflows in over 7,000 companies. 58 Ratings Visit Website Project Insight Project Insight is strategic project, program, and portfolio management (PPM) software that gives organizations a complete picture of work across their business. By connecting projects, resources, capacity, schedules, budgets, and strategic priorities in one central command center, Project Insight creates the connected project data backbone needed for reliable reporting, forecasting, executive decision making, and AI analysis. Manage work at the project, program, or portfolio level while integrating with tools your teams already use, including Jira, Azure DevOps, Microsoft, Salesforce, ServiceNow, and HubSpot. Eliminate manual data reconciliation and gain visibility across departments without forcing everyone into the same system. From interactive Gantt charts and Kanban boards to resource capacity planning, financial tracking, project intake, and portfolio reporting, Project Insight connects the information leaders need to understand what's underway, who has capacity, what projects cost, and how investments support business goals. AI-powered capabilities help teams generate project templates, capture meeting action items, suggest resources, forecast capacity, and evaluate tradeoffs through what-if simulations. Whether you're moving beyond spreadsheets or managing a sophisticated PMO, Project Insight offers configurable workflows, customizable processes, dedicated onboarding support, and free view-only seats for clients and stakeholders. 122 Ratings Visit Website ThriveSparrow ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap. 43 Ratings Visit Website Awardco Awardco is employee rewards and recognition that builds culture with custom recognition programs, incentivizes performance and participation through sales, safety, and wellness and wellbeing initiatives, and powers modern engagement strategies with the largest reward network in the world and the most customizable solution available. 12,802 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,756 Ratings Visit Website Axero Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you! 219 Ratings Visit Website Pensero Make your AI transformation deliver better engineering performance. Pensero combines objective performance measurement, peer benchmarks, and personalized guidance to help your teams build on what works, fix what doesn’t, and accelerate your progress. Measure and improve engineering performance across human, AI-assisted, and agent-driven work. 3 Ratings Visit Website WorkTango WorkTango is an innovative Employee Experience platform designed to assist organizations in enhancing employee engagement, improving retention rates, and boosting overall performance while simultaneously reducing operational costs. This platform offers a comprehensive suite of tools, including Employee Surveys and Recognition & Rewards software, aimed at fostering a positive workplace culture and empowering employees. The platform serves a diverse target audience, including HR professionals, team leaders, and organizational executives who are keen on cultivating an engaging work environment. WorkTango is particularly beneficial for organizations looking to gather actionable insights from their workforce through surveys, as well as those aiming to recognize and reward employee achievements effectively. By addressing these critical areas, WorkTango helps organizations create a workplace where employees feel valued and motivated. 1,554 Ratings Visit Website Zoho Projects Project management, as effective as it gets. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are. Plan your project activities, assign work, manage resources and collaborate with your team better to get things done on time. Use Gantt charts to build your project plan and track your task schedule. Zoho Projects keeps you aware of your critical tasks and their dependencies, and immediately shows any deviations between your planned and actual progress. Save time on routine tasks. Whether you have a simple process or a complex workflow, our project management software has a drag-and-drop interface that makes new automations easier to visualize and deploy. Log billable and non-billable hours with the Projects timesheet module. Record every minute of your hard work, either manually or with timers, and our built-in integration with Zoho Invoice will generate invoices. 1,901 Ratings Visit Website
About Assembly is an automated, all-in-one communication, collaboration, and engagement hub that helps organizations engage, find meaning, stay informed, and save time at work. It's a flexible platform that brings together people, knowledge, and engagement into one secure place. From peer-to-peer recognition and nominations to announcements, wins and anonymous suggest boxes, your team will see immediate improvements in morale, collaboration, and knowledge sharing. Engage your team Building a community is challenging in today's world, and effective communication, engagement, and cross-functional collaboration are essential for retention and workplace happiness. Make collaboration seamless Get your team in sync to maximize problem-solving and decision-making. Get structured feedback, run more effective meetings, and hold team stand-ups to ensure alignment. Built-In Integrations Engage where you already work. Enjoy over 40 integrations to make work easier and seamless.	About Bitrix24 replaces a fragmented app stack with a single workspace combining CRM, project management, and collaboration tools. Trusted by 15 million companies, Bitrix24 brings all business operations into one central hub. The CRM manages lead tracking, automated pipelines, and an omnichannel contact center. For daily teamwork, Bitrix24 provides chats, HD video calls, shared calendars, corporate mail, and document co-editing, alongside Kanban boards and Gantt charts to track project dependencies. CoPilot AI assistant is embedded throughout the platform and serves as a secure assistant that handles routine writing, summarizes long client conversations, creates tasks from notes, and helps teams work faster. A generous free plan supports unlimited users. For growth, flat-rate pricing charges one fixed fee for the entire company, eliminating per-user costs. The mobile app gives remote access, while the self-hosted edition deploys on private servers with open source-code access.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Companies looking to bring communication, collaboration, and engagement into one place while simplifying how their workforce finds, engages and searches for information.	Audience Small to mid-sized businesses, growing teams, and enterprises seeking an all-in-one digital workspace to unify sales, projects, and collaboration.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Supported Free Trial Supported	Pricing $ 49 per month 100% Free Unlimited Users Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.6 / 5 features 4.5 / 5 design 4.6 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 4.6 / 5 ease 4.3 / 5 features 4.5 / 5 design 4.5 / 5 support 4.4 / 5 Read all reviews
Pros & Cons from Real Users Pros It will allow to interact while sending recognition for their overachievements, setting up allowances and having the option to redeem on the same app which makes for an easier way to cash in. It's a good easy way to recognize your colleagues for any help they have provided to you or others in the team. - Assembly has a lot of features that make the whole idea of employee recognition fun and exciting instead of a formality. Couldn't ask for more. Great way to show recognition in the company. Brings awareness to projects/task people within the company are working on. A fun little side tool. It helps in identifying performance objectives and in rewarding the achieved performance objectives of employees. Also something cost effective. Cons The fact that I am having problems while trying to redeem for the first time which makes for an uneasy first impression. I think the only thing about this program is that not many people have used it or use it often. - I just think they should keep improving it over time since people love novelty when it comes to interactive software. Gifs are limited. Hard to track all recognition. Can have a chat feature. No cons that I have experienced so far. Nothing noticeable.	Pros & Cons from Real Users Pros We like that the website provides us with a time to manage and schedule job interviews, because it is easy to follow up with its multi-channel system. Also, Bitrix24 unites the elaboration of internet stores and that of chasing expenses, this way, you will be able to have one internet commerce and keep track of another's accounting. It is important to note that it quickly becomes part of the most important Facebook advertisements. I like the fact that Bitrix24 has a tool that allows us to manage different types of documents and collaborate on them, it synchronizes with our desktop computers and documents our workflow thanks to its features, as well as integrate it with other third party applications that are cloud based. It also has a great management of workflows thanks to its time tracking tools, it is easy to work on different tasks and calculate the time each of these tasks will take, generate reports that summarize the time management to know how one is doing in this aspect and integrate the calendar to keep my schedule updated in real time, as well as share it with other members to know everyone’s assigned tasks and schedules. With Bitrix24, it is very easy to keep track of all the sales that come into the company and get fully detailed reports on them, it is possible to track prospects and know what is interesting to them about our products, and offer them the best solution for them to become an actual purchaser and a current client of us. The collaboration within Bitrix24 is possible thanks to the organization of projects, tasks, the possibility to communicate and choose between calls, messages and video calls to talk about different things, it is a helpful tool to increase the power of multi tasking and work simultaneously alongside other employees to do multiple tasks that are varied and increase our sales and customer experience as a result. Possibility of creating websites for our company, in addition to this you can make videoconferences from the same tool, with which productive meetings are generated for the company, since they discuss the reports made and allows to increase the effectiveness of decision making. Thanks to Bitrix24, we have been able to integrate several management tasks to our main system, both internal and external task and project management, personalized database management for all our clients and the management of prospect qualification and negotiations have been a success with Bitrix24 management. Within this customer relationship management service it is extremely easy to manage workflows within projects, so that they are kept in order and up to date. In Bitrix24 we include all the data collected from sales reports for each of the projects we finish and decide to release, and there have never been any problems with it. Cons The access permissions are too generous with the information of opponents and employees in general, so there is a danger of it being changed. It is difficult to keep track of tasks based on their status, as they are often not scheduled. Bitrix24 does not offer the possibility to manage the content of online stores, because it does not have an image or text editor. This detracts somewhat from the creation of stores, since it is necessary to purchase external software in order to fully optimize them. Sadly, the customer service and support team is not very reliable, we have tried to reach out to them and they take a while to get back to us, and when they do it usually is something that we already had to figure out on our own thanks to the unresponsiveness of the support team. Also, I think that the different structures that Bitrix24 provides makes it difficult to choose one that will work for the team environment and will really provide the full potential, so it definitely took a little more time to figure out the organization method that really worked for us and figure out how to implement it into our projects and our sales. We would like it to include some payment processor, it is one of the few things that we can not perform, being a CRM software, this function is vital for the development of companies, as we are forced to find third-party software that sometimes are not entirely reliable or are very expensive. Bitrix24 should improve the reminder notifications for the tasks we forget to do as they sometimes arrive too late, as well as improve the form of registrations because they are not set up properly. Bitrix24 has an integrated human resources manager, but this is very low performance by not allowing us to make extensive graphs, or at least include the absences of each seller, or record all requests that our employees make on the platform. It would be excellent to centralize this information.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Assembly Founded: 2017 United States www.joinassembly.com	Company Information Bitrix24 Founded: 1998 United States www.bitrix24.com
Alternatives Motivosity	Alternatives Odoo
Abundantly	Condo Control
Kudos Kudos®	HubSpot CRM HubSpot
monday AI work platform monday.com	monday AI work platform monday.com
Jira Atlassian View All	Project.co View All
Categories 360 Degree Feedback Supported Agile Project Management Tools Supported Business Performance Management Supported Collaboration Supported Company Culture Supported Employee Engagement Supported Employee Recognition Supported Forms Automation Supported Human Resources Supported Intranet Supported Performance Management Supported Product Management Supported Remote Work Supported Rewards and Incentives Supported Scrum Supported Task Management Supported Team Management Supported Work Management Supported Workflow Management Supported	Categories Business Management Supported Collaboration Supported Communications Supported Content Collaboration Supported CRM Supported Customer Communications Management Supported Digital Workplace Supported eCommerce Supported Email Marketing Supported Email Tracking Supported Healthcare Supported Help Desk Supported Human Resources Supported Insurance CRM Supported Internal Communications Supported Kanban Supported Knowledge Management Supported Lead Management Supported Live Chat Supported Marketing Automation Supported Portal Supported Process Mapping Supported Project Management Supported Remote Work Supported Scrum Supported Task Management Supported Team Communication Supported Time Tracking Supported Website Builder Supported Work Management Supported Workflow Management Supported
Collaboration Features Brainstorming Not Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Not Supported Content Management Not Supported Document Management Supported Project Management Supported Real Time Editing Not Supported Task Management Supported Version Control Not Supported Video Conferencing Not Supported Human Resources Features 360 Degree Feedback Supported Applicant Tracking Not Supported Attendance Management Not Supported Benefits Management Not Supported Career Development Planning Supported Compensation Management Not Supported Compliance Management Not Supported Employee Database Not Supported Employee Lifecycle Management Not Supported Onboarding Supported Payroll Management Not Supported Performance Management Not Supported Recruiting Management Not Supported Self Service Portal Not Supported Succession Planning Not Supported Time & Attendance Management Not Supported Time Off Management Not Supported Timesheets Not Supported Training Management Not Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Not Supported Project Management Supported Remote Access Not Supported Remote Support Supported Screen Sharing Not Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Not Supported Web Conferencing Not Supported Scrum Features Backlog Management Not Supported Collaboration Board Not Supported Daily Reports Not Supported Iteration Management Not Supported KPI Monitoring Not Supported Milestone Tracking Supported Prioritization Not Supported Progress Tracking Not Supported Release Planning Not Supported Roadmapping Not Supported Sprint Planning Not Supported Task Management Not Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Not Supported Gantt Charts Not Supported Mobile Access Not Supported Percent-Complete Tracking Not Supported Progress Tracking Not Supported Recurring Tasks Not Supported Reporting/Analytics Supported Spreadsheet View Not Supported Task Board View Supported Task Planning Not Supported Task Scheduling Not Supported Task Tracking Not Supported Time Tracking Not Supported To-Do List View Supported Work Management Features Access Roles / Permissions Supported Calendar Management Not Supported Collaboration Tools Supported CRM Not Supported File Storage / File Sharing Supported Kanban Not Supported Messaging / Discussion Not Supported Performance Metrics Not Supported Project Management Not Supported Reporting / Analytics Not Supported Resource Management Not Supported Strategic Planning Not Supported Task Management Not Supported Time Tracking Not Supported Version Control Not Supported Workflow Management Not Supported Workflow Management Features Access Controls/Permissions Not Supported Approval Process Control Not Supported Business Process Automation Supported Calendar Management Not Supported Compliance Tracking Not Supported Configurable Workflow Supported Customizable Dashboard Not Supported Document Management Not Supported Forms Management Not Supported Graphical Workflow Editor Not Supported Mobile Access Not Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported Show More Features 360 Degree Feedback Features Dashboard Not Supported Feedback / Surveys Supported Progress Tracking Not Supported Question Library Supported Rater Selection Not Supported Self Service Portal Not Supported Supports External Reviewers Not Supported Agile Project Management Tools Features Backlog Management Not Supported Feedback Management Supported Gantt/Timeline View Not Supported Kanban Board Not Supported Prioritization Supported Request Management Supported Resource Management Supported Retrospectives Management Supported Status Tracking Supported Supports Scrum Supported Team Management Supported Template Management Not Supported Workflow Management Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Supported Employee Awards Supported Employee Guides Not Supported Employee Recognition Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Supported Performance Management Supported Pulse Surveys Supported Employee Recognition Features eCards Supported Goals Not Supported Leaderboards / Activity Tracking Supported Manager-to-Peer Recognition Supported Mention Management Supported Nominations Supported Peer-to-Peer Recognition Supported Performance Management Supported Rewards Catalog Supported Rewards Points Supported Social Recognition Supported Forms Automation Features Approval Process Control Not Supported Archiving & Retention Not Supported Collaboration Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Not Supported Rules-Based Workflow Not Supported Text Editing Supported Version Control Not Supported Intranet Features Activity / News Feed Supported Blogs Not Supported Calendar Management Not Supported Content Management Supported Discussions / Forums Supported Employee Directory Not Supported Knowledge Management Supported Policy Management Supported Search Supported Wiki Supported Performance Management Features 360 Degree Feedback Supported Compensation Management Not Supported Custom Rating Scales Not Supported Customizable Templates Supported Individual Development Plans Not Supported On-going Performance Tracking Not Supported Peer Appraisals Supported Review Cycle Tracking Not Supported Self Service Portal Not Supported Self-Appraisals Supported Skills Assessments Not Supported Weighted Performance Measures Not Supported Product Management Features Collaboration Supported Feedback Collection Supported Idea Management Supported Milestone Tracking Supported Prioritization Supported Product Roadmapping Not Supported Release Management Not Supported Requirements Management Not Supported Resource Management Supported Workflow Management Supported	Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Human Resources Features 360 Degree Feedback Supported Applicant Tracking Supported Attendance Management Supported Benefits Management Not Supported Career Development Planning Supported Compensation Management Not Supported Compliance Management Not Supported Employee Database Supported Employee Lifecycle Management Supported Onboarding Supported Payroll Management Not Supported Performance Management Supported Recruiting Management Supported Self Service Portal Supported Succession Planning Not Supported Time & Attendance Management Supported Time Off Management Supported Timesheets Supported Training Management Supported Remote Work Features Collaboration Supported Credential Management Supported Electronic Signature Supported Employee Monitoring Supported Live Chat Supported Meeting Management Supported Project Management Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Supported Task Management Supported Time Zone Tracking Supported Video Chat Supported Web Conferencing Supported Scrum Features Backlog Management Supported Collaboration Board Supported Daily Reports Supported Iteration Management Supported KPI Monitoring Supported Milestone Tracking Supported Prioritization Supported Progress Tracking Supported Release Planning Supported Roadmapping Supported Sprint Planning Supported Task Management Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported Work Management Features Access Roles / Permissions Supported Calendar Management Supported Collaboration Tools Supported CRM Supported File Storage / File Sharing Supported Kanban Supported Messaging / Discussion Supported Performance Metrics Supported Project Management Supported Reporting / Analytics Supported Resource Management Supported Strategic Planning Supported Task Management Supported Time Tracking Supported Version Control Supported Workflow Management Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported Show More Features Business Management Features Billing & Invoicing Supported CRM Supported Employee Management Supported Financial Management Supported Inventory Management Supported Marketing Management Supported Order Management Supported Point of Sale (POS) Supported Project Management Supported Purchasing Supported Scheduling Supported Time & Expense Tracking Supported Training Management Supported Vendor Management Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Content Collaboration Features Client Portal Supported Cloud Storage Supported Digital Asset Management Not Supported Document Creation / Editing Supported Document Management Supported Electronic Signature Supported Feedback Management Not Supported File Sharing Supported Messaging / Discussion Supported Real-Time / Interactive Editing Supported Roles / Permissions Supported Search Supported Version Control Supported Video / Image Editing Not Supported Workflow / Approval Process Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Supported Digital Workplace Features Activity / News Feed Supported Calendar Management Supported Chat / Messaging Supported Content Management Supported Document Management Supported Employee Directory Supported File Sharing Supported Knowledge Management Supported Surveys & Feedback Not Supported Task Management Supported Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Not Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Email Tracking Features A/B Testing Supported Audience Segmentation Supported Campaign Management Supported Event-Based Notifications Supported Location Tracking Supported Team Management Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Internal Communications Features App Integration Not Supported Blogs Supported Chat/Messaging Supported Email Management Supported Employee Directory Supported Event Calendar Supported Newsletter Management Supported Photo Gallery Supported Social Sharing Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Kanban Features Collaboration Tools Supported Dependency Tracking Supported KPI Monitoring Supported Milestone Tracking Supported Multi-Board Supported Prioritization Supported Project Planning Supported Roadmapping Supported Supports Scrum Supported Task Management Supported Time Tracking Supported Knowledge Management Features Artificial Intelligence (AI) Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Lead Management Features Activity Tracking Supported Campaign Management Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Supported Lead Scoring Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Supported Source Tracking Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported Portal Features Chat Supported Collaboration Supported Content Management Supported Document Management Supported File Sharing Supported Search Supported Project Management Features Agile Methodologies Supported Budget Management Not Supported Client Portal Supported Collaboration Tools Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Not Supported Portfolio Management Not Supported Resource Management Supported Time & Expense Tracking Supported Traditional Methodologies Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Supported Task Management Supported Video Conferencing Supported Time Tracking Features Automatic Time Capture Supported Billable & Non-Billable Hours Supported Billing & Invoicing Supported Employee Database Supported Expense Tracking Supported Mobile Time Tracking Supported Multiple Billing Rates Supported Offline Time Tracking Supported Online Time Tracking Supported Overtime Calculation Supported Time per Project Reporting Supported Timesheet Management Supported Vacation / Leave Tracking Supported Website Builder Features Auto Update Supported Content Import / Export Supported Drag & Drop Supported Invoices Supported Landing Pages / Web Forms Supported Newsletter Management Not Supported Online Booking Supported Online Store Builder Supported Pre-built Templates Supported Real Time Editing Supported SEO Supported Survey Builder Not Supported White Label Not Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Not Supported Loyalty Program Not Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Not Supported SEO Management Supported Shopping Cart Supported Templates Supported
Integrations Admin24 Not Supported Azure Industrial IoT Supported Constant Contact Not Supported Exact Not Supported Facebook Messenger Not Supported Fluents.ai Supported Google Analytics Not Supported Haber Chat Not Supported Humaans Supported Jira Work Management Not Supported MOCEAN Not Supported Miro Not Supported SAP SuccessFactors Learning Supported Sellizer Not Supported Skynet Accessibility Scanning and Monitoring Not Supported Smartarget Not Supported Teletype Not Supported WebWork Time Tracker Not Supported puzzlebot Not Supported Show More Integrations View All 27 Integrations	Integrations Admin24 Supported Azure Industrial IoT Not Supported Constant Contact Supported Exact Supported Facebook Messenger Supported Fluents.ai Not Supported Google Analytics Supported Haber Chat Supported Humaans Not Supported Jira Work Management Supported MOCEAN Supported Miro Supported SAP SuccessFactors Learning Not Supported Sellizer Supported Skynet Accessibility Scanning and Monitoring Supported Smartarget Supported Teletype Supported WebWork Time Tracker Supported puzzlebot Supported Show More Integrations View All 139 Integrations
Claim Assembly and update features and information Claim Assembly and update features and information	Claim Bitrix24 and update features and information Claim Bitrix24 and update features and information