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About

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

About

Create and share beautiful online forms and surveys with Typeform, a versatile data collection tool for professionals. Typeform helps users build contact forms, quizzes, employee fedback surveys, suggestion box forms, and so much more. With its smooth and gorgeous interface, users can easily customize their forms to capture the information they need, see every change in real-time, and so much more. The solution also offers over 500 integrations and comes with simple analytics to give quick insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All types of entrepreneurs, product managers and customer support managers

Audience

Freelancers, Design Enthusiasts, NGOs, Large Enterprises, Market Research Companies, Bloggers, and others.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$25.00/month
Basic - free
Pro - $30/month
Pro - $59/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Typeform is extremely easy to use and get setup. Typeform also provides extremely useful functionality for taking user responses like media, dynamic questions and more.
  • Typeform is an intuitive and appealing survey form constructor tool. It's a no-code survey builder tool, It helped me to easily build only using simple steps. The options to add a business logo and header on the survey makes it more vital for my usage.
  • Typeform is no code survey builder. It requires a simple drag and drops to build and customize the surveys. It gives you the flexibility to design and add custom brand logos and UI. You can also integrate this solution with email marketing.
  • Everyone is familiar with it and it has plenty of integrations.
  • Typeform is a powerful form and survey maker. It is a full fledged survey creation tool which supports multiple logics, functions and calculations and cover a wide niche with different conditions. The features it offers- - Supports file upload - Supports Payment Collection - Offers Customizable Thank You screen. - Supports Logics in forms.

Cons

  • Pricing, very, very expensive to use, it's a much better alternative than Google forms, but can get very pricey for larger teams.
  • Mobile view surveys are not very effective and reliable on browsers.
  • Not really, it does it's survey building job very well.
  • Not super customizable. Everyone who sees the layout knows that it's typeform.
  • It is very credible candidate for creating online survey forms. No Cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Company Information

Typeform
Founded: 2012
Spain
www.typeform.com

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Feedback Supported
Employee Survey Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Categories

Customer Feedback Supported
Data Collection Supported
Employee Survey Supported
Forms Automation Supported
Market Research Supported
Online Quiz Makers Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Supported

Integrations

AccessOwl Supported
Blotout Supported
Chattermill Supported
Commerce.AI Supported
EnjoyHQ Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Kapiche Supported
Mailchimp Supported
Meltano Supported
Prodsight Supported
Stackreaction Supported
Zapier Supported
Apipheny Not Supported
CorralData Not Supported
Mimasa AI Not Supported
Nocode HQ Not Supported
Retently Not Supported
WizyChat Not Supported

Integrations

AccessOwl Supported
Blotout Supported
Chattermill Supported
Commerce.AI Supported
EnjoyHQ Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Kapiche Supported
Mailchimp Supported
Meltano Supported
Prodsight Supported
Stackreaction Supported
Zapier Supported
Apipheny Supported
CorralData Supported
Mimasa AI Supported
Nocode HQ Supported
Retently Supported
WizyChat Supported
Claim AskNicely and update features and information
Claim AskNicely and update features and information
Claim Typeform and update features and information
Claim Typeform and update features and information