Ask Inline

Ask Inline

Ask inline
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About

Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, we deliver actionable insights to you. Automatically collect feedback from all customers, allowing you to keep a finger on the pulse of customer sentiment as it develops over time. Email-based surveys are ideal for transactional follow-up after support or customer success phone calls, purchases or deliveries. Serve your customers better by monitoring the heartbeat of your service operations. Classic & embeddable, these surveys allow you to perform NPS®, CSAT or custom surveys anywhere. Whether it's on the last screen of an e-commerce checkout process or on a kiosk at your next conference, Ask Inline can help. Your first survey is minutes away. Install in seconds or upload a list. Ensure users aren't over-surveyed with intelligent sampling and filtering.

About

Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses in need of a tool to create great customer feedback campaigns

Audience

Companies and businesses in need of a tool to understand how their customers use their products, their health, and their likelihood to renew

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ask inline
Founded: 2016
United States
www.askinline.com

Company Information

Reptrics
United States
www.reptrics.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Surveyed

Surveyed

Spicyfy Ventures
Sibyl

Sibyl

Signet Research

Categories

Categories

Customer Success Supported
NPS Supported
Review Management Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Not Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

AskNicely Not Supported
Chargebee Not Supported
Freshdesk Not Supported
Freshsales Not Supported
Gmail Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
Jira Not Supported
Microsoft 365 Not Supported
Okta Not Supported
Pipedrive Not Supported
Recurly Not Supported
Salesforce Agentforce Service Not Supported
Segment Not Supported
Slack Not Supported
Spiro Not Supported
Wrike Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Zoho Desk Not Supported

Integrations

AskNicely Supported
Chargebee Supported
Freshdesk Supported
Freshsales Supported
Gmail Supported
Help Scout Supported
HubSpot CRM Supported
Jira Supported
Microsoft 365 Supported
Okta Supported
Pipedrive Supported
Recurly Supported
Salesforce Agentforce Service Supported
Segment Supported
Slack Supported
Spiro Supported
Wrike Supported
Zendesk Supported
Zoho CRM Supported
Zoho Desk Supported
Claim Ask Inline and update features and information
Claim Ask Inline and update features and information
Claim Reptrics and update features and information
Claim Reptrics and update features and information