Intrawebix CRMIntrawebix SRL
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Related Products
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About
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.
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About
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell and support customers through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams manage leads, contacts and deals in a Kanban pipeline with lead scoring, forecasts and reports, and build chatbots, web forms, booking pages, email campaigns and automations. AI suggests and translates replies, summarizes conversations, and an AI voice agent answers calls and books appointments. Quotes are signed online, then invoiced; it also covers contracts, helpdesk tickets, a knowledge base, a customer portal, a REST API and webhooks. Interface in English, Romanian and Russian; data hosted in the EU. Per user: Standard $9 (€8), Business $29 (€27) a month; free plan and 30-day trial. Agencies and IT consultants can join the partner program through the "Become a partner" link on our website.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.
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Audience
Small and medium businesses with sales, customer support and service teams.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$8.50 (€7.50)/month/user
Free plan: up to 3 users, 1,000 records, with the shared inbox and chatbot, email campaigns, quotes and invoices, a few automations, a booking page, SMS and web forms, with lower limits (AI through prepaid packs). Standard: $9 (€8) per user per month, $26 (€23) per quarter or $102 (€90) per year, excl. VAT; adds telephony and the AI voice agent, helpdesk, API, chatbot flows, sequences, recurring invoices and contracts, with 500 AI requests and 30 AI voice minutes per user per month. Business: $29 (€27) per user per month, $84 (€78) per quarter or $324 (€300) per year; no feature limits, plus sales teams, quote approvals, sales targets, advanced helpdesk and dashboard reports, with 1,500 AI requests and 100 voice minutes per user per month. Add users at any time. 30-day free trial, no card required.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAsistentiAI
Founded: 2026
Albania
asistentiai.com/en
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Company InformationIntrawebix SRL
Founded: 2025
Moldova
crm.intrawebix.com/en
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Not Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Google Calendar
Not Supported
Microsoft Outlook
Not Supported
QuickBooks Online
Not Supported
Telegram
Not Supported
Viber
Not Supported
WooCommerce
Not Supported
WordPress
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Google Calendar
Supported
Microsoft Outlook
Supported
QuickBooks Online
Supported
Telegram
Supported
Viber
Supported
WooCommerce
Supported
WordPress
Supported
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