Inboxful

Inboxful

Bokha
+
+

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About

Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.

About

Inboxful is a cloud-based customer service workspace for teams handling Arabic- and English-language enquiries across social messaging channels. It brings WhatsApp, Facebook Messenger and Instagram conversations together with customer history, service cases, callbacks and reports. Agents can take responsibility for individual conversations, while departments manage assigned cases. Teams can add internal notes, apply labels and export reports. Professional and Contact Center plans add routing, workflows and a knowledge base, as well as AI-generated draft replies for human review. Contact Center can include approved-answer chatbot replies, configured read-only ERP lookups and a Grandstream UCM hotline connector after site assessment. Inboxful runs in desktop and mobile browsers; activating channels depends on customer account permissions and testing, and the in-app phone requires configuration and trial calls.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a chatbot platform

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$6.99 per month
Free Version Supported
Free Trial Supported

Pricing

$80 per month
Plans start at $80 per month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AsisteClick
Founded: 2016
Argentina
www.asisteclick.com

Company Information

Bokha
Egypt
inboxful.net

Alternatives

Landbot.io

Landbot.io

Landbot

Alternatives

Categories

Chatbot Supported
Live Chat Supported

Categories

Customer Service Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Not Supported
Claim AsisteClick and update features and information
Claim AsisteClick and update features and information
Claim Inboxful and update features and information
Claim Inboxful and update features and information