InsightSUITEFirst Insight
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Related Products
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About
Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.
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About
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry.
Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality.
Why First Insight?
First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience.
This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Service leaders, techs and teams looking for an advanced service intelligence platform that helps improve their service experiences
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Audience
Retail designers, merchants, planners, and marketers.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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PricingCustom Pricing
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAquant
Founded: 2016
United States
www.aquant.io
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Company InformationFirst Insight
United States
www.firstinsight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Predictive Analytics Features
AI / Machine Learning
Not Supported
Benchmarking
Not Supported
Data Blending
Supported
Data Mining
Not Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Not Supported
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Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Supported
Data Blending
Not Supported
Data Mining
Supported
Demand Forecasting
Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Supported
Sentiment Analysis
Supported
Customer Data Platforms (CDP) Features
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Not Supported
Data Matching
Not Supported
GDPR Compliance
Supported
Personalization
Not Supported
Predictive Modeling
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Supported
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Integrations
SAP Store
Not Supported
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