Related Products
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About
We use agents to execute complex multi-step workflows, so you can use our copilots for more than just text processing and coding. Unlock the full value from your data through advanced analytics, rather than re-compiling existing knowledge. Execute complex analytics through chat, without any need for data science skills. Drive quicker and more informed decision-making. Our agents are different from others, they are pre-emptive, not reactive. By understanding vertical use cases, our agents pre-compute complex intermediaries so that difficult tasks and deep insights can be provided on the fly. Automate complex workflows and access deep insights from advanced analytics, instantly. All through one conversational AI. Our unique approach ensures deep, domain-specific insights, making Apta the superior choice for sophisticated data analysis and decision-making in niche markets such as cryptocurrency. Discover how Apta can transform your business with unparalleled expertise and innovation.
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About
Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a solution to automate complex workflows and access deep insights
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Audience
Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0.0060 per agent minutes
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationApta
Founded: 2024
United States
www.apta.chat/
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Company InformationOperata
Founded: 2017
United States
operata.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Aisera
Not Supported
Avaamo
Not Supported
Boost.ai
Not Supported
Cartesia Sonic
Not Supported
Cognigy.AI
Not Supported
Content Guru storm
Not Supported
Daily
Not Supported
Decagon
Not Supported
ElevenLabs
Not Supported
Gryphon ONE
Not Supported
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Integrations
Aisera
Supported
Avaamo
Supported
Boost.ai
Supported
Cartesia Sonic
Supported
Cognigy.AI
Supported
Content Guru storm
Supported
Daily
Supported
Decagon
Supported
ElevenLabs
Supported
Gryphon ONE
Supported
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