+
+

Related Products

  • Sage Intacct
    8,776 Ratings
    Visit Website
  • Dialpad Support
    1,600 Ratings
    Visit Website
  • InEight
    136 Ratings
    Visit Website
  • Infor M3
    156 Ratings
    Visit Website
  • Daylight
    11 Ratings
    Visit Website
  • IONOS Cloud GPU Servers
    45,199 Ratings
    Visit Website
  • Gemini Enterprise Agent Platform
    999 Ratings
    Visit Website
  • Auvik
    675 Ratings
    Visit Website
  • SCIKIQ
    14 Ratings
    Visit Website
  • Pipefy
    593 Ratings
    Visit Website

About

We use agents to execute complex multi-step workflows, so you can use our copilots for more than just text processing and coding. Unlock the full value from your data through advanced analytics, rather than re-compiling existing knowledge. Execute complex analytics through chat, without any need for data science skills. Drive quicker and more informed decision-making. Our agents are different from others, they are pre-emptive, not reactive. By understanding vertical use cases, our agents pre-compute complex intermediaries so that difficult tasks and deep insights can be provided on the fly. Automate complex workflows and access deep insights from advanced analytics, instantly. All through one conversational AI. Our unique approach ensures deep, domain-specific insights, making Apta the superior choice for sophisticated data analysis and decision-making in niche markets such as cryptocurrency. Discover how Apta can transform your business with unparalleled expertise and innovation.

About

Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to automate complex workflows and access deep insights

Audience

Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.0060 per agent minutes
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Apta
Founded: 2024
United States
www.apta.chat/

Company Information

Operata
Founded: 2017
United States
operata.com

Alternatives

Alternatives

Local Measure Engage

Local Measure Engage

Local Measure
sedApta

sedApta

sedApta Group
Spendkey

Spendkey

Spendkey Limited

Categories

AI Copilots Supported

Categories

Integrations

Aisera Not Supported
Avaamo Not Supported
Boost.ai Not Supported
Cartesia Sonic Not Supported
Cognigy.AI Not Supported
Content Guru storm Not Supported
Daily Not Supported
Decagon Not Supported
ElevenLabs Not Supported
Gryphon ONE Not Supported
Hume AI Not Supported
Level AI Not Supported
Netomi Not Supported
NiCE CXone Mpower Not Supported
Odigo Not Supported
Parloa Not Supported
Quiq Not Supported
Salesforce Agentforce Service Not Supported
SoundHound Not Supported
Vonage Business Not Supported

Integrations

Aisera Supported
Avaamo Supported
Boost.ai Supported
Cartesia Sonic Supported
Cognigy.AI Supported
Content Guru storm Supported
Daily Supported
Decagon Supported
ElevenLabs Supported
Gryphon ONE Supported
Hume AI Supported
Level AI Supported
Netomi Supported
NiCE CXone Mpower Supported
Odigo Supported
Parloa Supported
Quiq Supported
Salesforce Agentforce Service Supported
SoundHound Supported
Vonage Business Supported
Claim Apta and update features and information
Claim Apta and update features and information
Claim Operata and update features and information
Claim Operata and update features and information