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About

The world’s leading AI-powered Review Management platform. Manage user reviews, analyze user sentiment, and improve your app’s visibility, all in one place. With AppFollow, you can make the most out of user feedback and ensure your app stays visible in the app stores, all the while climbing the rankings. The product suite includes: - One platform review management across all major app stores - Review management automation, tagging, and AI responses - Detailed analytics on user reviews, sentiment, app ranking, and competitors - Integrations with major services like Zendesk, Salesforce, Tableau, and many others - Expert consultation team ready to help with app growth, audits, and market strategy AppFollow is trusted by over 70,000 clients, including Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming.

About

Viff is an AI assistant that generates courteous and contextual responses to your guest reviews instantly. Respond to reviews consistently, improve your online reputation, and grow your bookings. 87% of travelers are more likely to book when businesses respond to reviews. Responses make you stand out and instill confidence in travelers researching their next stay. Responding to reviews can be difficult when staff has 100 things to do. Viff learns your tone and brand voice from the initial inputs. Craft accurate responses instantly and respond consistently to all guest reviews. Our customers have experienced 5x jumps in booking volumes and a 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews. Just select the review text, and click on the Viff icon. When we say "generate responses in a single click" we mean it literally! Viff works out of the box with every website and every property/reputation management system under the sun.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mobile apps marketers, developers, customer success managers

Audience

Property managers in need of a tool to generate courteous and contextual responses to guest reviews

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$23 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AppFollow
Founded: 2014
Finland
appfollow.io

Company Information

Viff
United States
www.viff.ai/

Alternatives

Alternatives

ReviewPro

ReviewPro

Review Rank
Revuow

Revuow

Beratics

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

App Store Optimization (ASO) Features

A/B Testing
App Store Localization
Benchmarking
Competitor Monitoring
Keyword Research Tools
Rank Tracking
Reporting / Analytics
Reviews Management
Sentiment Analysis

Mobile App Analytics Features

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Mobile Marketing Features

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Integrations

Airbnb
App Store
Axis LMS
Discord
Google Play
Groove
Helpshift
Intercom
Jira
Kayako
Scout Monitoring
Slack
Trello
Tripadvisor
UseDesk
Workplace from Meta
X (Twitter)
Zendesk
Zulip

Integrations

Airbnb
App Store
Axis LMS
Discord
Google Play
Groove
Helpshift
Intercom
Jira
Kayako
Scout Monitoring
Slack
Trello
Tripadvisor
UseDesk
Workplace from Meta
X (Twitter)
Zendesk
Zulip
Claim AppFollow and update features and information
Claim AppFollow and update features and information
Claim Viff and update features and information
Claim Viff and update features and information