Prodsight

Prodsight

Product Insight
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About

Welcome to Antrika, a leading innovator in customer feedback management solutions. At Antrika, we understand the vital role that customer feedback plays in shaping businesses and driving continuous improvement. Our passion for delivering exceptional customer experiences led us to develop cutting-edge software that empowers organizations to listen, analyze, and act on customer feedback with precision and efficiency.

About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B businesses that need a customer feedback management platform

Audience

Leaders and managers of support, success, product and CX

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$59/month
Free Version Supported
Free Trial Supported

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Antrika
Founded: 2023
India
antrika.io

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Alternatives

Alternatives

VoiceNest

VoiceNest

R2H Technologies

Categories

Customer Feedback Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

AskNicely Not Supported
Delighted Not Supported
Formsite Not Supported
Formstack Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
Intercom Not Supported
Pendo Not Supported
Retently Not Supported
SatisMeter Not Supported
Slack Not Supported
Stackreaction Not Supported
Tripadvisor Not Supported
TrustRadius Not Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

AskNicely Supported
Delighted Supported
Formsite Supported
Formstack Supported
Freshdesk Supported
G2 Supported
Google Chrome Supported
Google Sheets Supported
Intercom Supported
Pendo Supported
Retently Supported
SatisMeter Supported
Slack Supported
Stackreaction Supported
Tripadvisor Supported
TrustRadius Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
Claim Antrika and update features and information
Claim Antrika and update features and information
Claim Prodsight and update features and information
Claim Prodsight and update features and information