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About

Amazon WorkSpaces is a managed, secure Desktop-as-a-Service (DaaS) solution. You can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. You can pay either monthly or hourly, just for the WorkSpaces you launch, which helps you save money when compared to traditional desktops and on-premises VDI solutions. Amazon WorkSpaces helps you eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy. With Amazon WorkSpaces, your users get a fast, responsive desktop of their choice that they can access anywhere, anytime, from any supported device. Enable contact center agents to work from anywhere with a secure, easy-to-use agent experience. Let contact center agents work from anywhere.

About

Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes that need a virtual desktop and VDI solution

Audience

Businesses who want a cloud phone system

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The Workspace has never gone down or dropped a connection. The client to connect is more secure than most remote desktop services. Solid performance - no lag or performance spikes.

Cons

  • The initial configuration of a Workspace must be done by an administrator. Limited expansion from one Workspace to a small network.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/workspaces/

Company Information

Evolve IP
Founded: 2011
United States
www.evolveip.net

Alternatives

Kasm Workspaces

Kasm Workspaces

Kasm Technologies

Alternatives

Amazon EC2

Amazon EC2

Amazon
Citrix DaaS

Citrix DaaS

Cloud Software Group

Categories

Categories

Virtual Desktop (VDI) Features

Desktop-as-a-Service Supported
Load Balancing Not Supported
Multi-Device Support Supported
Multi-Factor Authentication Supported
Permissions / Access Controls Not Supported
Self Service Portal Not Supported
Third Party Integration Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

AWS App Mesh Supported
AWS Directory Service Supported
AWS Marketplace Supported
Act! Not Supported
Amazon Web Services (AWS) Supported
FortiSandbox Supported
GoldMine CRM Not Supported
Google Contacts Not Supported
NetSuite Not Supported
Numecent Cloudpager Supported
Rocketbot Supported
Sage CRM Not Supported
Salesforce Not Supported
Sugar Sell Not Supported
Verint Workforce Engagement Not Supported
W2 Mate Supported
Zendesk Not Supported
eG Enterprise Supported

Integrations

AWS App Mesh Not Supported
AWS Directory Service Not Supported
AWS Marketplace Not Supported
Act! Supported
Amazon Web Services (AWS) Not Supported
FortiSandbox Not Supported
GoldMine CRM Supported
Google Contacts Supported
NetSuite Supported
Numecent Cloudpager Not Supported
Rocketbot Not Supported
Sage CRM Supported
Salesforce Supported
Sugar Sell Supported
Verint Workforce Engagement Supported
W2 Mate Not Supported
Zendesk Supported
eG Enterprise Not Supported
Claim Amazon WorkSpaces and update features and information
Claim Amazon WorkSpaces and update features and information
Claim Evolve IP and update features and information
Claim Evolve IP and update features and information