Amazon LexAmazon
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The Answer EngineSatisfi Labs
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
Our Conversational AI Platform simply and seamlessly converts data, matches responses, identifies intents, and trains your bot, allowing you to have the most sophisticated Engine on any conversational touchpoint. Enable search across your customer channels to provide automatic, accurate, and real-time answers, not just results. Allow customer to purchase tickets, food & beverage, and merchandise directly within a text or voice conversation on your channels. Elevate the guest experience with engaging interactions seamlessly throughout the conversation. See reporting around visitor response data, including traffic, source and request topic information. Allow our AI Knowledge Engine to make your existing bot smarter. We can integrate with existing bots and make them more effective and knowledgable with our platform.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Conversational AI platform for companies wanting to enhance and monetize conversations on any web, mobile, SMS, social and voice channel
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationSatisfi Labs
Founded: 2014
United States
satisfilabs.com
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Alternatives |
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
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Integrations
AWS AI Services
Supported
AWS App Mesh
Supported
AWS Lambda
Supported
Adobe Marketo Engage
Supported
Amazon CloudWatch
Supported
Amazon DynamoDB
Supported
Axon Ivy
Supported
BotCore
Supported
Dimension Labs
Supported
Elastic Path
Supported
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Integrations
AWS AI Services
Not Supported
AWS App Mesh
Not Supported
AWS Lambda
Not Supported
Adobe Marketo Engage
Not Supported
Amazon CloudWatch
Not Supported
Amazon DynamoDB
Not Supported
Axon Ivy
Not Supported
BotCore
Not Supported
Dimension Labs
Not Supported
Elastic Path
Not Supported
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